Client Retention Specialist

19 hours ago

Paranaque City, Calabarzon, Philippines Viventis Search Asia Full time ₱420,000 per year

The Client Retention Specialist is responsible for nurturing and growing existing client relationships. Responsibilities include:

  • Managing and growing a portfolio of existing clients within the assigned segment.
  • Serving as the primary point of contact for key accounts, ensuring timely support and communication.
  • Analyzing client buying patterns and developing customized growth strategies.
  • Collaborating with internal teams (logistics, operations, support) to ensure high service standards.
  • Monitoring account health and proactively resolve issues to ensure customer satisfaction and retention.
  • Achieving sales growth and renewal targets

Candidates must have:

  • A strong interpersonal & relationship-building skills
  • An excellent negotiation & problem-solving abilities
  • Proficient with CRM tools and data-driven sales insights.

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: Php28, Php35,000.00 per month

Language:

  • English (Preferred)
  • Tagalog (Preferred)

Work Location: In person

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