
Client Retention Specialist – Resto Independent Segment
11 hours ago
We're Hiring: Client Retention Specialist – Resto Independent Segment
Location: Sucat, Parañaque City
Department: Sales | Reporting to: Sales Manager
Salary Range: PHP 25,000 – 35,000
Job Overview:
- We're looking for a Client Retention Specialist who will manage and grow our existing base of independent restaurant clients. If you're strategic, customer-centric, and skilled in identifying upsell opportunities, this role is for you.
Key Responsibilities:
- Manage and grow a portfolio of existing accounts
- Serve as the key point of contact for assigned clients
- Analyze buying patterns and propose growth strategies
- Coordinate with operations, logistics, and support teams
- Proactively resolve client issues and ensure satisfaction
- Meet renewal and sales growth targets
Must-Have Qualifications:
- 3+ years in key account management or customer-facing roles
- Experience in sales or procurement for independent restaurants
- Knowledge of foodservice industry, pricing, promotions, and competitor landscape
- Strong relationship-building and problem-solving skills
- Data-driven with CRM experience
- Patient, customer-focused, strategic, and skilled in cross-selling & upselling
Education:
- Bachelor's Degree in Business, Marketing, or a related field
Preferred Industry Background:
- FMCG
- F&B Distribution
-
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