Client Retention Specialist

4 days ago


Paranaque City, Calabarzon, Philippines Tap Growth ai Full time ₱400,000 - ₱600,000 per year

We're Hiring: Client Retention Specialist - Restos/Wet Market (Piso Traders)

We are seeking a dedicated Client Retention Specialist to maintain and strengthen relationships with our restaurant and wet market clients. The ideal candidate will focus on reducing churn, increasing client satisfaction, and driving repeat business within the Piso trading ecosystem.

Location: Parañaque, Philippines

Work Mode: Work From Office

Role: Client Retention Specialist - Restos/Wet Market (Piso Traders)

What You'll Do:

Develop retention strategies for restaurant and wet market clients

Conduct regular check-ins and relationship management calls

Monitor client usage patterns and identify at-risk accounts

Resolve client concerns and provide exceptional customer service

Implement loyalty programs and retention initiatives

Track retention metrics and report on performance

What We're Looking For:

1-3 years experience in client retention or account management

Strong understanding of restaurant and wet market operations

Excellent communication and relationship-building skills

Experience with CRM systems and data analysis

Problem-solving mindset with customer-first approach

Ready to make an impact? Apply now and let's grow together



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