Client Retention Specialist
1 day ago
We're Hiring: Client Retention Specialist - Restos/Wet Market (Piso Traders)
We are seeking a dedicated Client Retention Specialist to maintain and strengthen relationships with our restaurant and wet market clients. The ideal candidate will focus on reducing churn, increasing client satisfaction, and driving repeat business within the Piso trading ecosystem.
Location: Parañaque, Philippines
Work Mode: Work From Office
Role: Client Retention Specialist - Restos/Wet Market (Piso Traders)
What You'll Do:
Develop retention strategies for restaurant and wet market clients
Conduct regular check-ins and relationship management calls
Monitor client usage patterns and identify at-risk accounts
Resolve client concerns and provide exceptional customer service
Implement loyalty programs and retention initiatives
Track retention metrics and report on performance
What We're Looking For:
1-3 years experience in client retention or account management
Strong understanding of restaurant and wet market operations
Excellent communication and relationship-building skills
Experience with CRM systems and data analysis
Problem-solving mindset with customer-first approach
Ready to make an impact? Apply now and let's grow together
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