Client Experience Specialist

19 hours ago

Paranaque City, Calabarzon, Philippines beBeeProfessional Full time ₱1,500,000 - ₱2,000,000
Client Experience Specialist

We're revolutionizing what client experience can be.

  • As a Client Experience Specialist, you'll be at the forefront of our client interactions, providing exceptional support and guidance to potential clients. Handling high volumes of inbound calls, you'll serve as the welcoming voice that not only answers client inquiries but truly engages them—laying the foundation for a trusting, lasting relationship.

About the Role

  • Create Memorable Experiences: Represent our organization with warmth and professionalism, making potential clients feel supported from the moment they call.
  • Handle High-Volume Calls with Precision: Manage a large volume of inbound calls, answering client questions with clarity, providing guidance, and setting up appointments with legal experts.
  • Own the Client Journey: Partner with internal teams to coordinate appointment setting and follow-up, ensuring a seamless, tailored client experience from start to finish.

Why Join Us?

If you're organized, empathetic, and passionate about delivering exceptional results, this role is more than just a job—it's an opportunity to be part of something groundbreaking. You'll gain experience in a fast-paced, high-impact environment that values innovation and client-first thinking. Join us and help us set a new standard for what a client experience can be.

Requirements

  • Proven sales experience in a call center environment is required (this is a non-negotiable qualification).
  • Exceptional English communication skills, both written and verbal, are essential to ensure effective collaboration with our diverse team and stakeholders.
  • This is a remote position, so candidates must have a reliable laptop or PC, a high-quality headset, and high-speed internet with a backup connection in place to maintain productivity.

Benefits

  • Competitive Salary (Based on experience)
  • A permanent work-from-home setup
  • Opportunities for growth and career advancement
  • A collaborative and inclusive work environment that values innovation

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