Customer Experience Representative

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱250,000 - ₱350,000
Job Title:

Customer Engagement Specialist

At our organization, we're seeking a skilled and enthusiastic Customer Engagement Specialist to join our team.

Job Description:

The primary focus of this role is to provide exceptional customer service through various communication channels.

Key responsibilities include:

  • Engaging with customers via phone, email, or chat to resolve inquiries and concerns.
  • Providing product information, addressing questions, and ensuring customer satisfaction.
  • Resolving complex issues in a timely and professional manner.

Responsibilities Include:

  1. Make outbound calls to potential and existing customers.
  2. Promote and sell products or services based on customer needs.
  3. Meet or exceed sales quotas and performance metrics.

Requirements:

  • High school diploma or equivalent required.
  • Fluent English communication skills essential.
  • Previous experience in customer-facing roles beneficial.
Benefits and Compensation:

We offer a competitive compensation package that includes:

  • Comprehensive health insurance.
  • Retirement savings plan.
  • Ongoing training and development opportunities.

As a valued member of our team, you'll enjoy working in a dynamic environment with opportunities for growth and professional development.

Work Environment:

This role operates in a professional office setting with a fast-paced environment.

Occasional need to move around the office, reach in any direction, lift up to 40 pounds, and stand for extended periods.

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