Customer Service Representative

2 weeks ago

Dasmariñas, Calabarzon, Philippines Cake and Cakes Bakeshop Full time ₱150,000 - ₱250,000 per year

At Cake and Cakes Bakeshop, we believe that every cake tells a story. Our team is dedicated to providing exceptional service and delicious products that make every occasion special.

We are seeking a friendly and enthusiastic Customer Service Representative to join our team. Your key responsibilities will include the following:

  • Deliver excellent customer service by addressing inquiries, complaints, and orders from both online and walk-in customers across all locations.
  • Utilize social media accounts to cheerfully promote products and drive sales.
  • Maintain clear and effective communication with customers and team members.
  • Accurately perform data entry tasks and maintain organized records.
  • Proficiently use Microsoft Office and Google Sheets for various administrative tasks.

We are excited to have you in our team

Job Types: Full-time, Permanent

Benefits:

  • Company events
  • Employee discount
  • Paid training

Ability to commute/relocate:

  • Dasmariñas, Cavite: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Senior High School (Preferred)

Experience:

  • Customer Service Representative: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

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