
Remote Case Manager
1 week ago
You will be the primary point of contact for clients and their law firms. As a highly skilled remote case manager, you'll manage incoming applications, review legal documentation, communicate with attorneys, and guide clients through each step of the funding process.
Prioritizing Key Responsibilities:- Oversee a pipeline of incoming pre-settlement funding applications efficiently
- Communicate effectively with clients, attorneys, and medical providers to collect case details and documentation accurately
- Provide compassionate and efficient guidance to applicants throughout the funding process
- Analyze legal documents such as police reports, medical records, and settlement documents thoroughly
- Ensure the completeness and accuracy of law firm submissions
- Maintain CRM accuracy with timely updates on case statuses
- Monitor progress of applications and prioritize high-urgency cases effectively in a fast-paced environment
- At least 2 years of experience in sales, legal funding, personal injury, claims processing, or client-facing roles
- Familiarity with handling sensitive legal documentation securely
- Experience working with personal injury case types (e.g., auto accidents, premises liability)
- Strong communication skills and a client-first attitude
- Proficiency in Google Workspace
- Able to multitask in a high-volume environment
- Background in US legal or insurance sectors
- CMS and legal tracking tool knowledge
- Spanish-speaking skills are a plus but not required
Fully Remote
Job Type:Full-Time
Location:Bulacan
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