Customer Service Representative
3 weeks ago
We are seeking skilled and passionate customer service representatives to join our team at Work Services in Cebu.
Job SummaryThis is a fantastic opportunity for those who thrive in fast-paced environments and enjoy helping others. As a customer service representative, you will be responsible for providing exceptional support to our clients through various communication channels.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment. You should also be proficient in using computer software and systems.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers
- Work collaboratively with colleagues to achieve team goals and objectives
- Continuously improve customer service processes and procedures
To be successful in this role, you will need the following skills and qualifications:
Education: College graduate or Senior High School graduate with at least six (6) months of background in the Customer Experience Solutions industry
Skills: Good English communication skills, excellent customer service, problem-solving, and multitasking skills, superb computer skills
What We OfferWe offer a competitive salary package that includes:
Salary: up to 23,000 PHP per month
HMO: Our comprehensive health insurance plan covers medical expenses and provides peace of mind for you and your loved ones
Monthly Incentives: Earn additional income based on your performance and contributions to the team
Mandatory Government Benefits: Enjoy government-mandated benefits such as SSS, PhilHealth, and Pag-IBIG
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