Customer Service Representative

4 weeks ago


LapuLapu City, Central Visayas, Philippines Valeros Business Company Full time

Job Title: CSR - Cebu

About the Role:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Valeros Business Company in Cebu. As a key member of our customer experience team, you will be responsible for delivering exceptional customer service and support to our clients.

Responsibilities:

* Provide excellent customer service and support to clients through various communication channels
* Resolve customer complaints and issues in a timely and professional manner
* Collaborate with internal teams to ensure seamless customer experience
* Develop and maintain a deep understanding of our products and services

Requirements:

* At least six (6) months of background in the Customer Experience (CX) industry
* Good English communication skills
* Excellent customer service, problem-solving, and multitasking skills
* Superb computer skills
* Willingness to work on shifting schedule

What We Offer:

* Permanent job opportunity
* Competitive salary and benefits package
* Opportunities for career growth and development

If you are a motivated and customer-focused individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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