Customer Service Representative
2 days ago
Job Title: CSR - Cebu
About the Role:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Valeros Business Company in Cebu. As a key member of our customer experience team, you will be responsible for delivering exceptional customer service and support to our clients.
Responsibilities:
* Provide excellent customer service and support to clients through various communication channels
* Resolve customer complaints and issues in a timely and professional manner
* Collaborate with internal teams to ensure seamless customer experience
* Develop and maintain a deep understanding of our products and services
Requirements:
* At least six (6) months of background in the Customer Experience (CX) industry
* Good English communication skills
* Excellent customer service, problem-solving, and multitasking skills
* Superb computer skills
* Willingness to work on shifting schedule
What We Offer:
* Permanent job opportunity
* Competitive salary and benefits package
* Opportunities for career growth and development
If you are a motivated and customer-focused individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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