Technical Speech Data Analyst

4 days ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

**About the Role:**

We are seeking a skilled Technical Speech Data Analyst to join our team at TASQ Staffing Solutions.

About the Position:

  • This is a full-time position working in Taguig, Uptown Bonifacio Tower 3, with a mid shift schedule and weekends off.

Key Responsibilities:

  • Leverage speech analytics technology to analyze customer interactions and derive actionable insights to improve customer service, sales, and compliance.
  • Configure and maintain speech analytics software, develop and manage speech analytics models and call categorization schemes, ensuring data integrity and quality within the system.
  • Analyze large volumes of call data to identify trends, patterns, and insights, generating reports and dashboards to communicate findings to stakeholders, providing actionable recommendations to enhance customer experience.
  • Collaborate closely with Service Delivery, Quality, Training teams to understand their needs and provide tailored analytics solutions, participating in strategy meetings to align speech analytics objectives with business goals.
  • Monitor and refine speech analytics processes and models to enhance accuracy and relevance, staying updated with the latest trends and advancements in speech analytics technology.
  • Train team members and stakeholders on how to use speech analytics tools and interpret results.

Requirements and Qualifications:

  • A minimum of 3 years of experience in speech analytics, speech data analysis, or a related field.
  • Experience with natural language processing (NLP) and at least one speech analytics platform (e.g., Genesys, Verint, NICE, CallMiner).
  • Background in Customer Service / Customer Care industry.
  • Bachelor's degree in any discipline.

Benefits and Compensation:

  • The estimated annual salary for this role is PHP 1,500,000 - PHP 2,000,000 depending on qualifications and experience.

What We Offer:

  • A dynamic and collaborative work environment.
  • Ongoing training and professional development opportunities.


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Speech Analytics Specialist RoleAt TASQ Staffing Solutions, we are seeking a skilled Data Insights Specialist to leverage speech analytics technology and drive customer experience improvement.Key Responsibilities:Speech Analytics Implementation and Maintenance: Configure and maintain speech analytics software, develop and manage speech analytics models, and...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    {"Overview":{"text":"At Neksjob, we are seeking a skilled Speech Analytics Specialist to leverage speech analytics technology to analyze customer interactions and derive actionable insights.","bold":""},"Responsibilities":{"text":"Configure and maintain speech analytics software.Develop and manage speech analytics models and call categorization...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Key Responsibilities:Speech Analytics Implementation & Maintenance:Configure and maintain speech analytics software to ensure data integrity and quality.Develop and manage speech analytics models and call categorization schemes to enhance accuracy and relevance.Data Analysis & Insight Generation:Analyze large volumes of call data to identify trends,...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Neksjob is seeking a skilled Speech Analytics Specialist to join our team. This role is responsible for implementing and maintaining speech analytics software, developing and managing speech analytics models, and ensuring the quality of data within the system.The ideal candidate will have experience analyzing large volumes of call data to identify trends,...

  • Data Insights Analyst

    3 weeks ago


    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    OverviewWe are seeking a highly skilled Data Insights Analyst to join our TASQ Staffing Solutions team in Taguig, Uptown Bonifacio Tower 3. This role will involve leveraging speech analytics technology to analyze customer interactions and derive actionable insights.ResponsibilitiesSpeech Analytics Implementation & MaintenanceConfigure and maintain speech...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    OverviewTASQ Staffing Solutions seeks a skilled Data Insights Analyst to join our Customer Operations Transformation team, leveraging speech analytics technology to analyze customer interactions and drive business outcomes.Job DescriptionWe are looking for an experienced professional with a strong background in speech data analysis and natural language...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Speech Analytics SpecialistKey Responsibilities:As a Speech Analytics Specialist at Neksjob, you will be responsible for implementing and maintaining speech analytics software, developing and managing speech analytics models and call categorization schemes, and ensuring the integrity and quality of data within the system.Additionally, you will analyze large...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    About NeksjobNeksjob is a forward-thinking organization that seeks highly skilled professionals to drive its growth and success.Job SummaryWe are looking for an exceptional Data Insights Analyst to join our team. As a key member of our data analytics unit, you will be responsible for analyzing large volumes of call data to identify trends, patterns, and...


  • Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

    About the Role:We are seeking a Speech Analytics Specialist to join our team at Ayuda Business Management Solution Inc. who can utilize their skills in speech analytics, speech data analysis, or a related field to drive business growth.Key Responsibilities:Develop and implement natural language processing (NLP) strategies to analyze customer...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    We are seeking a highly skilled and detail-oriented Conversational Insights Analyst to join our Data&AI org at Neksjob. The successful candidate will be responsible for leveraging speech analytics technology to analyze customer interactions and derive actionable insights.About the RoleThis is a unique opportunity to work with our Customer Operations...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Job Overview:Neksjob is seeking a skilled Speech Analytics Solutions Expert to join our team. As a key member of our organization, you will play a critical role in driving business growth through data-driven insights.About the Role:We are looking for a highly motivated and detail-oriented individual who can analyze large volumes of call data to identify...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Job DescriptionNeksjob Corporation is seeking a highly skilled Speech Analytics Specialist - Insights Driven to join our team. The ideal candidate will have a strong background in speech analytics, data analysis, and customer experience. Key Responsibilities:• Configure and maintain speech analytics software to ensure data integrity and quality.• Develop...


  • Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

    Ayuda Business Management Solution Inc. is seeking a highly skilled Speech Analytics Expert to join our team. As a Speech Analytics Expert, you will be responsible for leveraging your expertise in speech analytics and natural language processing to drive business growth and customer satisfaction.About the Role:This is a full-time position that requires a...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Neksjob is seeking a skilled Conversational Insights Analyst.About the Role:We are looking for an experienced professional to join our team as a Conversational Insights Analyst. This role is perfect for someone who has a passion for analyzing large volumes of call data and extracting valuable insights that drive business decisions.Responsibilities:-...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    About TASQ Staffing SolutionsWe are a staffing solutions company dedicated to providing top talent to various industries.Job Title: Conversation Insights AnalystEstimated Salary: 450,000 - 600,000 PHP per annumJob DescriptionThis role is responsible for leveraging speech analytics technology to analyze customer interactions and derive actionable insights....


  • Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

    About Ayuda Business Management Solution Inc.Ayuda Business Management Solution Inc. is a dynamic and innovative organization that provides cutting-edge solutions to businesses across various industries.Salary InformationThe salary for this position is estimated to be around $85,000 - $115,000 per annum, depending on location and experience.Job DescriptionWe...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Job Title: Expert Voice Insights AnalystAbout NeksjobNeksjob is a leading company in the field of customer operations transformation, leveraging cutting-edge technology to drive business growth.Salary: ₱850,000 - ₱1,200,000 per yearJob DescriptionWe are seeking an experienced Speech Analytics Specialist to join our Data&AI org. The ideal candidate will...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    We are seeking a highly skilled Data Insights and Operations Lead to join our Customer Operations Transformation team at Neksjob Corporation. As a key member of the Data&AI org, you will be responsible for leveraging speech analytics technology to analyze customer interactions and derive actionable insights.Key ResponsibilitiesSpeech Analytics Implementation...


  • Taguig, National Capital Region, Philippines Neksjob Corporation Full time

    Neksjob Corporation is seeking a highly skilled Data Analytics Expert to join our team. This role plays a crucial part in unlocking customer insights through speech analytics, driving business growth and improvement.About the RoleWe are looking for an experienced professional with a strong background in speech analytics, natural language processing (NLP),...

  • Data Analyst

    1 month ago


    Taguig, National Capital Region, Philippines JK Network Services Full time

    Job Opportunity at JK Network ServicesAbout the RoleWe are seeking a skilled Data Analyst to join our team at JK Network Services. As a Data Analyst, you will be responsible for designing and developing dashboards, providing technical documentation, and creating data engineering workflows.About YouTo be successful in this role, you will need a Bachelor's...