Customer Service Ambassador
7 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Lexie Staffing And Business Consulting. In this role, you will be responsible for providing exceptional customer service, resolving customer issues, and maintaining a positive customer experience.
Responsibilities- Provide excellent customer service, anticipating customer needs and ensuring customer satisfaction
- Respond to customer inquiries and requests in a timely manner via phone, email, or chat
- Use problem-solving skills to address customer issues and resolve conflicts
- Document all inquiries, requests, resolutions, and follow-up tasks
- Escalate questions and requests to the appropriate departments or people
- Maintain expert knowledge about company products or services
- Process orders, forms, applications, and requests
- Excellent written and verbal communication skills
- Good documentation skills
- Proficiency in using Microsoft Excel and Word
- Sound problem-solving skills
- Willingness to learn and progress through the levels of customer support
The estimated annual salary for this position is $43,000-$60,000 based on national averages and industry standards.
About UsLexie Staffing And Business Consulting is a leading provider of staffing and business consulting solutions. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.
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