Customer Partnership Executive

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomer Full time $60,000 - $78,000

About Dialpad, a leading customer communications platform, is transforming how businesses interact with their customers. With over 50,000 companies relying on our solutions worldwide, we are dedicated to making every conversation count.

Your Role

We are seeking an adaptable and process-oriented professional to join our team as a Customer Success Specialist. As a key member of our organization, you will be instrumental in addressing complex customer challenges with creative solutions and driving process improvements.

  • Lead all post-sales activities for our customers through strong relationship-building, product knowledge, planning, and execution.
  • Act as the voice of the customer within our organization, working cross-functionally with various teams to ensure a consistent and strong customer message.
  • Develop a positive, trusted relationship with your customers by providing value throughout the partnership.
  • Retain long-term partnerships with customers by independently renewing successful accounts.
Skills You'll Bring
  • A minimum of 1-5 years of experience in Customer Success.
  • Experience working with telecommunication or SaaS providers.
  • A real passion for providing top-notch account management.
  • Excellent time management and organizational skills with the ability to track numerous details.
What We Offer

We believe in investing in our people and offer competitive benefits and perks, including a robust training program to help you reach your full potential. Our offices are designed to be inclusive, fostering collaboration and connection among employees.

Dialpad is committed to creating a community of inclusion and an environment free from discrimination or harassment.

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