Remote Customer Service Representative
23 hours ago
This is a full-time, remote opportunity for a Call Center Representative to support inbound and outbound customer service initiatives. The ideal candidate will handle incoming inquiries, proactively reach out to existing customers, and promote new products and services while delivering exceptional service.
Key Responsibilities- Handle inbound and outbound calls professionally and efficiently.
- Resolve customer issues on the first call through effective problem-solving.
- Research and retrieve information across systems to support customer needs.
- Accurately document interactions and process claims.
- Guide customers through options to find the best solutions.
- Follow established procedures and protocols while utilizing available resources.
- Protect customer privacy and handle sensitive information appropriately.
- Escalate complex issues to the appropriate team members.
- Stay current with training, updates, and program knowledge.
- Maintain consistent attendance and adhere to scheduling requirements.
- Able to work independently in a home-based setting.
- High school diploma or equivalent required.
- Prior experience in a call center environment preferred.
- Familiarity with Windows operating systems and Microsoft Office essential.
- Excellent communication and interpersonal skills required.
- Able to multitask and self-manage effectively.
- Must be authorized to work in the country where the job is based.
- Willingness to undergo a Level II background/security investigation (fingerprint) and drug screening.
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Remote Customer Service Representative
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Remote Customer Service Representative
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Remote Customer Service Representative
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Remote Customer Service Representative Position
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Remote Customer Service Representative
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Remote Customer Service Representative
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Baguio City, Cordillera, Philippines beBeeCustomerService Full time ₱50,000 - ₱100,000OverviewWe're seeking a skilled Customer Service Representative to support our clients with exceptional service and expertise. As a key member of our team, you'll be responsible for delivering top-notch customer experiences through inbound and outbound calls, email, and other communication channels.This is an excellent opportunity to grow your career in...
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Baguio City, Cordillera, Philippines beBeeCustomerService Full time $300 - $3,600We're looking for a highly organized and sales-driven professional to join our team as a Customer Service Representative.This role is perfect for someone who enjoys working with customers, has excellent communication skills, and is comfortable working in a fast-paced environment.About the RoleAs a Customer Service Representative, you will be responsible for...
