
Remote Customer Service Advocate
1 day ago
This is a full-time customer service representative position in a remote work setup. The job requires excellent communication and problem-solving skills.
The ideal candidate will have experience in customer service, e-commerce, or a related field. Shopify experience is a plus.
- Key Responsibilities:
- Order Management: Process clients' orders, refunds, and product exchanges efficiently.
- Customer Service: Serve as the front-line responder for customer inquiries and complaints, providing prompt and courteous service.
- Collaboration and Communication: Work directly with sales, marketing, and product teams to address customer needs and improve processes.
- Administrative Support: Perform weekly cleanup of files to ensure data is current and organized.
Benefits:
- 13th Month Bonus
- Permanent work-from-home / remote set-up
- Health insurance
- Dental insurance
- Mental health insurance
- Great starting salary
- Growth opportunity
- Performance-based raises
Company Culture:
The company thrives on passion, purpose, and a good laugh. They believe in authenticity, fueling ambition with clean ingredients, and keeping it simple. If you're tired of playing it safe and ready to help a fearless brand shake up the snack aisle – let's do this.
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