Remote Customer Service Advocate

1 day ago


Baguio City, Cordillera, Philippines beBeeCareer Full time $9,600 - $13,200
Customer Service Representative Job Description

This is a full-time customer service representative position in a remote work setup. The job requires excellent communication and problem-solving skills.

The ideal candidate will have experience in customer service, e-commerce, or a related field. Shopify experience is a plus.

  • Key Responsibilities:
  • Order Management: Process clients' orders, refunds, and product exchanges efficiently.
  • Customer Service: Serve as the front-line responder for customer inquiries and complaints, providing prompt and courteous service.
  • Collaboration and Communication: Work directly with sales, marketing, and product teams to address customer needs and improve processes.
  • Administrative Support: Perform weekly cleanup of files to ensure data is current and organized.

Benefits:

  • 13th Month Bonus
  • Permanent work-from-home / remote set-up
  • Health insurance
  • Dental insurance
  • Mental health insurance
  • Great starting salary
  • Growth opportunity
  • Performance-based raises

Company Culture:

The company thrives on passion, purpose, and a good laugh. They believe in authenticity, fueling ambition with clean ingredients, and keeping it simple. If you're tired of playing it safe and ready to help a fearless brand shake up the snack aisle – let's do this.



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