Business Process Optimization Specialist

2 days ago

Pasig, National Capital Region, Philippines beBeeProcurement Full time ₱800,000 - ₱1,150,000
Operational Excellence Officer

This role is responsible for the effective management, implementation, and optimization of procurement technology solutions.

  • Implementation and Training
    • Support and drive the implementation of procurement technology solutions (new or enhancements), including requirements gathering, testing, and deployment.
    • Develop (with third-party resources) and deliver training programs for internal and external stakeholders on the use of procurement technology tools.
    • Create (with third-party resources) and maintain user documentation and training materials.
      • System Administration and Maintenance
        • Manage the functional end of procurement technology systems, including source-to-contract and e-procurement platforms, and supplier relationship management (SRM) tools.
        • Oversee system configurations, updates, and troubleshooting to ensure optimal performance.
        • Support monitoring of system performance and identify areas for improvement.
          • Data Management and Analysis
            • Ensure data accuracy and integrity within procurement technology systems.
            • Generate reports and dashboards to provide insights into procurement performance and identify trends.
            • Analyze procurement data to identify opportunities for process improvements.
              • Stakeholder Collaboration
                • Collaborate with third-party resources to ensure seamless integration of procurement technology solutions.
                • Act as a liaison between the procurement team and procurement technology vendors.
                • Communicate effectively with internal and external stakeholders (system users) to address technology-related concerns or requirements and provide support.
                  • Vendor Management
                    • Assist in the evaluation and selection of procurement technology vendors.
                    • Assist in monitoring vendor performance and ensuring compliance with service level agreements (SLAs).
                      • Process Improvement
                        • Identify and recommend opportunities to improve procurement processes through the use of technology.
                        • Lead/support process improvement initiatives and ensure alignment with best practices.
                        • Document and update procurement technology-related processes.
                        Requirements:
                        • A graduate degree in Engineering, Economics, Accounting, or an equivalent course.
                        • At least three years of experience in process improvement and end-to-end technology implementation projects.
                        • Experience in using procurement systems and tools such as Ivalua, SAP Ariba, SAP S/4HANA, Coupa, or GEP is an advantage.
                        • Possess a good command of the English language; can communicate well with other divisions and departments, contractors, and suppliers.
                        • Able to do in-depth cost analysis and to weigh advantages/disadvantages of given transactions.
                        • Able to make quick, objective, and logical decisions on matters relating to the quality, quantity, price, and timing of purchases in the best interest of the company.
                        • Must be willing to be assigned in Ortigas, Pasig (hybrid set-up).

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