HR Shared Service Team Assistant

1 week ago


Manila, National Capital Region, Philippines RealPage, Inc. Full time

In this critical HR Shared Service Team role at RealPage, Inc., you will contribute significantly to the success of the Human Resources Service Center team.

This dedicated professional will collaborate closely with Recruiters to facilitate the onboarding process, create and distribute offer letters, and provide exceptional candidate support.

Main Responsibilities

  • Design and disseminate external and internal offer letters in accordance with established policies, while maintaining awareness of regional laws and regulations.
  • Process and track background checks, I-9, and E-Verify requests for external hires and internal movements, as stipulated.
  • Analyze and escalate background check findings to supervisors and the legal department for further assessment and counsel.
  • Ensure accuracy and completeness in candidate tracking records for successful candidates and internal transfers.
  • Respond promptly and professionally to HRSC emails from recruiters, candidates, and hiring managers.
  • Partner with the HRSC team on requisition creation and validation as required.
  • Support ad-hoc reporting and data analysis initiatives as necessary.
  • Offer general assistance to special projects as designated.

Core Requirements

  • At least 2-4 years of experience in similar roles like administrative assistant, human resources coordinator, project coordinator, or customer service representative/coordinator.
  • Familiarity with MS Office suite, particularly Word, PowerPoint, and Excel.
  • Demonstrated skill in prioritizing multiple tasks and meeting deadlines under pressure.
  • Excellent written, verbal communication, and interpersonal skills, with a focus on customer satisfaction.
  • Urgency to protect confidentiality and handle sensitive information discreetly.
  • Adaptable and proactive mindset with a strong can-do attitude and enthusiasm for taking initiative.
  • Consistent attention to detail and dedication to quality delivery in a dynamic environment.


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