Customer Experience Associate

6 days ago


Cebu City, Central Visayas, Philippines ADDFORCE HUMAN RESOURCES Full time
About Us

We are ADDFORCE HUMAN RESOURCES, a leading company in the industry.

Job Description

We are looking for a skilled Collections Specialist-Broadband Account to join our team. As a key member of our operations team, you will play a crucial role in ensuring seamless collection processes and driving business growth.

Key Responsibilities
  • Manage broadband accounts to ensure timely collections and minimize delinquencies.
  • Analyze customer data to identify areas for improvement and implement strategies to enhance collections efficiency.
Requirements
  • Bachelor's degree in any field.
  • At least 1 year of experience in collections or a related field.
  • Excellent communication and problem-solving skills.
Salary and Benefits

The salary for this position is estimated to be around PHP 30,000 per month. In addition to the competitive salary, we offer various benefits to support your personal and professional growth.

What We Offer
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A chance to work with a talented team of professionals.
Location

This role is based in Cebu, Philippines, and requires on-site work.



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