Customer Experience Representative

1 month ago


Cebu City, Central Visayas, Philippines Amihan Global Strategies Full time
About the Role

We are seeking a highly skilled Customer Experience Representative to join our team at Amihan Global Strategies.

Job Overview

The primary responsibility of this role is to ensure excellent customer satisfaction and service, providing solid knowledge of projects/accounts handled. This involves working closely with customers to identify their needs and delivering solutions that meet their objectives.

Key Responsibilities:
  • Providing exceptional customer support and resolving inquiries efficiently
  • Assisting customers through company help desk software and remote access desktop programs
  • Communicating effectively with customers and clients via written and verbal means
  • Prioritizing and managing multiple projects simultaneously
Requirements and Qualifications

To be successful in this role, you will need:

  • A Bachelor's/Associate degree in computer science or a related technology field
  • Industry-specific certification in relevant computer languages or software (if required)
  • Excellent time-management skills and ability to establish reasonable deadlines
  • Strong problem-solving and organizational skills
  • Ability to work independently with minimal supervision and as part of a team
What We Offer

As a Customer Experience Representative at Amihan Global Strategies, you can expect:

  • A competitive estimated salary of $45,000 - $65,000 per annum
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A flexible schedule with no fixed rest day
About Us

At Amihan Global Strategies, we value our employees and strive to create a positive work environment that fosters growth and innovation. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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