Client Relationship Specialist

1 week ago

Barcelona, Philippines beBeeAmazon Full time ₱4,695,000 - ₱6,560,500
Account Manager Job Summary\

This is a unique opportunity to work as an Account Manager in a fast-paced eCommerce agency. The ideal candidate will have exceptional communication skills, be highly organized and detail-oriented, and possess a proactive mindset.

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The primary role of the Account Manager will be to serve as the primary point of contact for clients, ensuring clear and effective communication. This includes managing and resolving account-related issues, maintaining account health by monitoring key performance indicators, and ensuring compliance with Amazon policies.

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Additionally, the Account Manager will coordinate with internal teams to support client needs, handle day-to-day account administration, and provide periodic reports and insights to clients on account performance and potential improvements.

\\Key Responsibilities:\
  • \
  • Serve as the primary point of contact for clients.\
  • Manage and resolve account-related issues.\
  • Maintain account health by monitoring key performance indicators.\
  • Coordinate with internal teams to support client needs.\
  • Handle day-to-day account administration.\
  • Provide periodic reports and insights to clients.\
  • Identify opportunities to enhance client satisfaction and maintain long-term relationships.\\Requirements:\
    • \
    • 3+ years of experience in account management, customer success, or client-facing roles.\
    • Strong communication skills.\
    • Proven ability to problem-solve and handle account challenges.\
    • Highly organized and detail-oriented.\
    • Experience working in a fast-paced environment.\
    • Ability to work independently while collaborating with remote teams.\
    • 90-day probation period.\\Benefits:\
      • \
      • Remote Work: Fully remote—work from anywhere.\
      • Generous PTO: 10 days PTO per year, plus public holidays and sick leave.\
      • Direct Mentorship: Grow through guidance from industry experts.\
      • Learning & Development: Ongoing access to resources for professional growth.\
      • Global Networking: Work and connect with professionals around the world.\
      • Work-Life Balance: Balanced schedules that support a healthy work-life balance.\

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