Business Development Representative

6 days ago

Sorsogon, Bicol, Philippines beBeeCustomerService Full time ₱3,500,000 - ₱6,500,000
Business Development Representative

This is a customer-facing role that involves supporting inbound inquiries, processing sales orders, and maintaining high levels of service to ensure a positive customer experience. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment.

Key Responsibilities:
  • Respond to customer inquiries via email, phone, and live chat in a timely and professional manner.
  • Support customers using our e-commerce platform, assisting with web orders, product availability, pricing, order status, and delivery tracking.
  • Process sales orders and enter customer data accurately in CRM and ERP systems.
  • Follow up on inbound leads, quote requests (RFQs), and web inquiries to help convert interest into sales opportunities.
  • Collaborate with the team to ensure smooth order execution and customer satisfaction.
  • Maintain accurate customer records and assist with administrative support related to sales transactions.
  • Ensure all customer interactions align with our commitment to efficiency, responsiveness, and value creation.
Requirements:
  • 1–3 years of experience in inside sales, customer service, or a related B2B role.
  • Excellent communication skills in English — both verbal and written.
  • Strong attention to detail, organizational skills, and ability to manage multiple tasks.
  • Familiarity with CRM and ERP systems (Salesforce, Netsuite, or similar platforms) preferred.
  • Tech-savvy and able to support customers using digital tools and e-commerce systems.
  • Self-motivated, reliable, and able to work independently during night shift hours.
  • Prior experience working remotely is an advantage.

We offer a dynamic work environment, competitive compensation package, and opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.

Please submit your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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