Remote Healthcare Support Specialist

2 days ago

Cebu City, Central Visayas, Philippines beBeeVirtual Full time $660 - $970

We are seeking a dedicated and detail-oriented Healthcare Support Specialist to join our team. In this role, you will provide exceptional support to patients and healthcare providers by managing appointment bookings, cancellations, and rescheduling.

The ideal candidate will have a strong understanding of medical terminologies and practices, excellent English communication skills, and the ability to work independently in a remote setting.

Duties and Responsibilities:
  • Document patient intake
  • Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers
  • Input patient information, medical records, and billing data into EMR/EHR systems
  • Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries
  • Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional
  • Maintain accurate and up-to-date patient records
  • Ensure HIPAA compliance and maintain patient confidentiality
  • Perform other duties as assigned
Required Skills and Qualifications:
  • Bachelor's degree in a medical field or related industry
  • At least 1-year experience in a medical support role
  • Excellent English communication skills (written and verbal)
  • Solid understanding of medical terminologies and practices
  • Proficient in EHR/EMR systems
  • Strong interpersonal and organizational skills
  • Able to work independently in a remote setting
Benefits:
  • Competitive salary package
  • Performance incentives
  • Job security and stability
  • Paid training and development opportunities
  • Inclusive culture and supportive team environment
  • Ongoing career growth and advancement opportunities
Other Information:

This is a full-time remote position, working 20-40 hours per week. The ideal candidate will be highly organized, detail-oriented, and able to work effectively in a fast-paced environment.

Please submit your resume and cover letter to apply for this exciting opportunity.

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