Remote Medical Support Specialist

1 day ago


Cebu City, Central Visayas, Philippines beBeeCareer Full time ₱45,000 - ₱65,000
Medical Support Specialist

This role is a great opportunity to provide exceptional support to patients and contribute to a fast-paced, remote team.

  • Provide high-quality patient experience through effective communication and efficient management of phone calls and emails.
  • Coordinate appointments, respond to inquiries, and manage bookings with multiple practitioners and time zones.
  • Monitor inboxes and communication channels for timely responses and prioritization of urgent queries.
  • Ensure accurate patient registration details and maintain patient information in the system.
  • Coordinate follow-up appointments, recall systems, and administrative workflows that support clinical staff.
Requirements
  • Bachelor's degree in Administration or a health-related field preferred.
  • Previous experience in a remote receptionist, administration, or customer service role ideally in a medical or healthcare setting.
  • Excellent verbal and written communication skills with a professional tone.
  • Strong time management and multitasking abilities with a calm approach.
  • Proficient in patient management software and Microsoft Office (Outlook, Word, Excel).
  • Understanding of patient privacy and confidentiality protocols.
  • Ability to work independently and as part of a supportive remote team.
What We Offer
  • Work from home, day shift, Monday to Friday 7:00AM – 4:00PM PHT (adjustment will be made for DST)
  • Opportunities to work with leading companies in Australia and beyond
  • Comprehensive HMO and government-mandated benefits
  • Training programmes for career development
  • Engaging company outings and team activities
  • Supportive, inclusive culture
  • Dedicated managers focused on your growth and success


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