Healthcare Support Specialist

16 hours ago

Cebu City, Central Visayas, Philippines beBeeVirtual Full time ₱300,000 - ₱450,000
Job Title: Virtual Assistant

We are seeking a skilled and detail-oriented Virtual Assistant to provide administrative support in a fast-paced healthcare environment.

  • Key Responsibilities:
  • Manage company email inboxes for timely responses and follow-ups.
  • Handle intake calls from patients, families, and referral sources professionally and empathetically.
  • Assist with insurance verification, prior authorizations, and documentation support.
  • Coordinate referrals from hospitals, clinics, and case managers.
  • Communicate effectively with case managers, patients, and internal staff for seamless care coordination.
  • Maintain accurate records within our CRM system and Alora (EMR software).

Requirements:

  • Previous experience as a Virtual Assistant, Administrative Assistant, or in a healthcare-related role.
  • Familiarity with insurance processes, referrals, and prior authorizations in healthcare.
  • Proficiency with RingCentral, CRM platforms, and Alora (or similar EMR software).
  • Strong organizational skills with excellent attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to multitask, prioritize, and work independently in a remote setting.

Benefits of Working with Us:

  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.
  • A competitive compensation package.

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