Global Customer Advocate Specialist

14 hours ago

Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time $55,000 - $85,000
Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding products and services.

Key Responsibilities:
  • Provide timely and professional customer service via phone, email, and other communication channels.
  • Process customer information accurately and efficiently.
  • Handle customer complaints in a fair and professional manner.
  • Collaborate with internal teams to ensure customer needs are met.

As a Customer Service Representative, you will have the opportunity to work closely with our team to provide excellent customer service and drive business growth.

Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Proven experience in customer-facing roles, preferably in call center environments.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Familiarity with payment processing platforms and tech tools a plus.
Preferred Skills:
  • Background in sales and client relations.
  • Prompt and punctual, with the ability to meet deadlines.
  • Comfortable with collaboration tools.
  • Quick typing skills and experience managing tasks across multiple screens.
Benefits:
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Opportunities for career advancement.

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