Remote Customer Support Job

2 weeks ago


Imus, Calabarzon, Philippines beBeeCommunication Full time ₱420,000 - ₱600,000
Customer Support Representative

We are seeking a thoughtful and friendly individual to join our team as a Customer Support Representative. This fully remote position offers the opportunity to grow your career in a dynamic and supportive environment.

Key Responsibilities
  • Provide professional and friendly customer support via chat, email, or phone.
  • Handle inquiries related to product information, order tracking, returns, and account concerns using Gorgias and Shopify.
  • Stay informed on product updates and support practices to ensure a consistent customer experience.
Requirements
  • Excellent written and spoken English communication skills.
  • At least 1 year of hands-on experience with both Shopify and Gorgias.
  • Comfortable working independently and handling multiple conversations at once.
  • Empathetic, patient, and reliable when addressing customer concerns.
  • Team-oriented with a strong work ethic and attention to detail.
Work Environment
  • Must have a stable internet connection (at least 15 Mbps upload/download speed).
  • Own computer or laptop (i5 processor or equivalent preferred).

Apply now and take advantage of this rewarding opportunity.



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