Remote Customer Support Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱240,000 - ₱480,000
Remote Customer Service Representative

We are seeking a highly skilled Remote Customer Service Representative to join our team.

This role is ideal for individuals who enjoy interacting with customers and providing top-notch support via phone, email, and text. You will be responsible for assisting the claims department with the claims process, handling administrative tasks, and contributing to marketing efforts by assisting with various tasks such as social media management, content creation, and promotional campaigns.

Key Responsibilities:

  • Assist the claims department with the claims process, ensuring timely and accurate resolution.
  • Handle administrative tasks, including managing tolls and parking tickets efficiently.
  • Provide excellent customer service via phone, email, and text, addressing customer inquiries and concerns promptly and professionally.
  • Contribute to marketing efforts by assisting with various tasks such as social media management, content creation, and promotional campaigns.
  • Collaborate with team members to ensure seamless operations and customer satisfaction.
  • CRM Management.
  • Perform additional duties and responsibilities as assigned.

Required Skills and Qualifications:

  • Previous experience in customer service or administrative roles is preferred (customer service – 1 year).
  • Marketing background or experience is a plus (marketing – 1 year).
  • Strong communication skills in English, both written and verbal.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Proficiency in computer skills, knowledge in MS Office (Excel, Word, etc.) or Google Workspace (G Suite), and agility in learning new internal software and systems.
  • Must be self-motivated, reliable, and able to work independently.
  • Excellent problem-solving skills and attention to detail.
  • i5 10th Gen or equivalent, 8GB RAM, 2GB Video Card or Integrated Graphics Card, Windows 10 or macOS (no Netbooks or Chromebooks), Headset with noise cancellation feature.
  • Main Internet should be minimum of 20MBPs, wired only.
  • An Antivirus Software should be installed, activated and updated.
  • Backup Internet.

What We Offer:

  • A dynamic and rapidly growing company committed to providing exceptional service to their customers.
  • A flexible remote position offering the opportunity to work from the comfort of your own home.
  • The chance to contribute to marketing efforts and collaborate with team members to ensure seamless operations and customer satisfaction.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

How to Apply:

Please complete the Application Form below:

  • Remote Customer Support Specialist

    1 week ago

    Imus, Calabarzon, Philippines beBeeCustomerSupport Full time ₱43,200 - ₱64,800

    Customer Support Specialist Job DescriptionWe are looking for a customer-focused professional to respond to inquiries via chat, email, or phone in a timely and friendly manner.Key Responsibilities:Respond to customer queries related to product information, order tracking, returns, and account issues.Utilize Gorgias and Shopify to manage tickets and provide...

  • Remote Customer Support Specialist

    1 week ago

    Imus, Calabarzon, Philippines beBeeSupport Full time ₱360,000 - ₱481,000

    Job OverviewWe're seeking ambitious and empathetic individuals to join our support team. This is a unique opportunity to grow your career in a fully remote environment, working with cutting-edge technology to deliver exceptional customer experiences.ResponsibilitiesRespond to customers via chat, email, or phone, providing professional and friendly service at...

  • Remote Customer Support Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱30,000 - ₱40,000

    Customer Service RepresentativeThis is a full-time remote opportunity for a skilled customer service representative to deliver exceptional support to clients.About the Role:We are seeking an experienced customer service professional with a strong track record of resolving issues efficiently and effectively. As a customer service representative, you will be...

  • Remote Technical Support Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

    Job Title: Remote Technical Support SpecialistWe are seeking skilled and customer-focused technical support representatives to provide technical assistance and troubleshooting support for a variety of clients across industries.Respond to inbound technical support requests via phone, chat, or emailDiagnose and troubleshoot hardware, software, and network...

  • Remote Customer Support Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000

    Job OverviewWe are seeking highly skilled and enthusiastic customer service representatives to support our inbound and outbound initiatives.In this role, you will be responsible for handling incoming inquiries, proactively reaching out to existing customers, and promoting new products and services all while delivering exceptional service.Main...

  • Remote Customer Experience Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerSupport Full time $45,000 - $60,000

    We are looking for a skilled Customer Experience Specialist to join our team!Job SummaryThe ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be responsible for providing top-notch customer support via chats and emails, building strong relationships with...

  • Customer Support Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCrypto Full time $60,000 - $90,000

    We are seeking a highly skilled Customer Support Specialist to join our dynamic team.Job DescriptionThe ideal candidate will provide exceptional customer support via chats and emails, building positive and long-lasting relationships with customers while meeting team KPIs.They will also be up-to-date with cutting-edge technology and securely work with...

  • Customer Support Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeSupport Full time ₱500,000 - ₱800,000

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced customer support specialist to join our team. As a customer support specialist, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.

  • Remote Live Chat Customer Support Specialist

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeCustomerSupport Full time ₱15,000 - ₱40,000

    Customer Support RoleWe are seeking a skilled and proactive individual to provide top-notch customer support via live chat.The ideal candidate will be comfortable interacting with customers through computer-based communication and have a keen eye for detail.This full-time position involves responding to customer inquiries, resolving issues in a timely and...

  • Remote Printer Support Technician

    2 weeks ago

    Imus, Calabarzon, Philippines beBeeTechnical Full time ₱400,000 - ₱800,000

    Job OverviewWe're seeking a highly skilled Technical Support Specialist with expertise in Xerox multifunction printers and copiers. As the primary point of contact, you'll deliver top-notch remote support and customer care to our clients.This role involves troubleshooting common issues, guiding users through steps, and remotely accessing systems to resolve...