Remote Customer Support Specialist

1 week ago

Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱30,000 - ₱40,000

Customer Service Representative

This is a full-time remote opportunity for a skilled customer service representative to deliver exceptional support to clients.

About the Role:

We are seeking an experienced customer service professional with a strong track record of resolving issues efficiently and effectively. As a customer service representative, you will be responsible for providing top-notch support through various communication channels.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, or chat.
  • Resolve customer complaints on the first contact by using active listening skills and empathetic responses.
  • Retrieve information from internal systems to address customer inquiries.
  • Accurately document interactions and maintain records of customer correspondence.
  • Escalate complex issues to senior team members as needed.

Requirements:

  • High school diploma or equivalent required.
  • Previous call center experience necessary.
  • Strong command of the English language essential.
  • Excellent communication and problem-solving skills required.

What We Offer:

This role offers a unique opportunity to work in a dynamic environment and contribute to the success of our organization. If you are a customer-focused individual with excellent communication skills, we encourage you to apply.

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