
Remote Virtual Assistant Job
2 weeks ago
Job Title: Virtual Assistant
">Job DescriptionThis is a unique opportunity to join a growing organization as a Virtual Assistant. As a key member of the team, you will provide administrative and financial support to our therapy practice.
">ResponsibilitiesScheduling and Client Coordination:
Manage and maintain therapists' calendars to ensure efficient scheduling of appointments
Confirm, reschedule, or cancel appointments as requested by clients or therapists
Send reminders to clients for upcoming sessions
Bookkeeping and Financial Management:
Process invoices for therapy sessions and track payments
Manage accounts receivable, ensuring timely follow-up on unpaid invoices
Reconcile financial transactions and prepare basic financial reports
Assist with processing insurance claims, if applicable
Communication Support:
Respond to client inquiries via email, phone, or messaging platforms in a professional and timely manner
Serve as the first point of contact for new client intake and onboarding
Maintain confidentiality and handle sensitive client information with care, adhering to HIPAA regulations
Administrative Support:
Maintain accurate records of client details, sessions, and payments in our practice's management software
Generate reports on scheduling, payments, and other metrics as needed
Assist with special projects, such as updating policies or preparing marketing materials, as required
Technology and Tools:
Use practice management software (e.g., SimplePractice, TherapyNotes) for scheduling and record-keeping
Utilize bookkeeping software (e.g., QuickBooks, Xero) for financial management
Employ communication tools like Zoom, Microsoft Teams, or Slack for remote collaboration
Proven experience as a virtual assistant, scheduler, or bookkeeper (preferably in a healthcare or therapy setting)
Proficiency in scheduling and bookkeeping software
Strong knowledge of Excel, Google Workspace, and other productivity tools
Good basic computer skills, typing and data entry
Excellent written and verbal communication skills and phone skills
Transcribe experience is a plus
QuickBooks Online experience
Fully remote work
Night Shift (EST)
Weekly pay
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