Senior Project Coordinator

2 days ago

Cainta, Calabarzon, Philippines beBeeClientSuccessAdministrator Full time ₱6,000,000 - ₱8,500,000
Job Overview

The Client Success Administrator plays a vital role in ensuring the seamless delivery of client projects by providing essential support to our Client Success Managers.

Maintaining project workflows, translating briefs into actionable tasks, and supporting communication and tracking progress across multiple touchpoints are key responsibilities of this role.

This position requires someone with strong attention to detail, a collaborative mindset, and a passion for process and communication excellence.

Key Responsibilities:
  • Collaborate with Client Success Managers to align on project goals, timelines, and task prioritization.
  • Serve as a liaison between internal teams and client-facing teams to ensure effective communication and coordination.
  • Manage projects in PM tools such as Wrike or Teamwork, setting up and managing tasks, allocating work to team members, and keeping task lists organized and updated.
  • Drive sprint execution by using sprint planning to organize upcoming work, monitoring burn-down rates and task progression, and adjusting workloads and priorities to meet sprint goals.
  • Translate technical briefs from Client Success Managers or clients into clear, actionable tasks that development teams can easily follow.
  • Track tasks and documentation, monitoring task progress against SLAs, ensuring documentation is complete and up-to-date, and flagging issues or delays proactively.
Requirements:
  • Strong collaboration and interpersonal communication skills.
  • Proficient in Wrike, Teamwork, or similar project management tools.
  • Understanding of agile principles, sprint planning, and burn-down charts.
  • Excellent communication skills in English, both written and verbal.
  • Ability to write and communicate clearly in English for both internal and client-facing contexts.
  • Experienced in interpreting and enhancing technical briefs.
  • Comfortable reviewing development estimates and preparing work for client deployment.
  • Highly detail-oriented with strong organizational and documentation skills.
  • Committed to meeting deadlines and adhering to service-level agreements.

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