Business Process Quality Assurance Director

1 day ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

About TASQ Staffing Solutions

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TASQ Staffing Solutions is a leading staffing solutions provider dedicated to delivering exceptional talent to the quality assurance industry.

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Job Overview

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We are seeking an experienced Business Process Quality Assurance Director to join our team. As a key member of our quality assurance department, you will be responsible for managing a team of quality analysts and ensuring the highest standards of quality in our client's projects.

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About the Role

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The ideal candidate will have at least 2 years of completed college education and significant experience in managing teams of quality analysts. You should also have strong exposure to clients and stakeholders, with excellent communication skills and the ability to conduct error analysis, identify process gaps, and share process improvement ideas.

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You will work closely with our Central Quality team to conduct process improvements and ensure timely delivery of projects across multiple locations. Your expertise in achieving and maintaining departmental quality standards will be crucial in driving business success.

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Key Responsibilities

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  • Manage a team of quality analysts to ensure high-quality deliverables.">
  • Conduct regular team meetings and performance evaluations to drive growth and development.">
  • Develop and implement quality processes and procedures to improve efficiency and effectiveness.">
  • Collaborate with cross-functional teams to resolve quality-related issues and improve overall customer satisfaction.">
  • Maintain accurate records of quality metrics and analytics to inform business decisions.">
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Requirements

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To succeed in this role, you must have:

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  • At least 2 years of completed college education.">
  • Significant experience in managing teams of quality analysts.">
  • Strong exposure to clients and stakeholders.">
  • Excellent written and verbal communication skills.">
  • Able to conduct error analysis, identify process gaps, and share process improvement ideas.">
  • Ability to work closely with cross-functional teams.">
  • Proven track record of achieving and maintaining departmental quality standards.">
  • Good PowerPoint and Excel skills.">
  • Able to start immediately.">
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What We Offer

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TASQ Staffing Solutions offers a competitive compensation package, opportunities for career growth and development, and a collaborative work environment that values innovation and excellence.

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Join Our Team

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If you are a motivated and results-driven professional looking to make a meaningful impact in the quality assurance industry, we encourage you to apply for this exciting opportunity.

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Contact Information

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Please submit your resume and cover letter to us through our website.

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Salary Range

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The salary range for this position is negotiable based on experience.



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