Senior Quality Assurance Specialist
18 hours ago
We are a leading provider of staffing solutions, dedicated to connecting top talent with exciting opportunities.
Job SummaryWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring the highest quality of service delivery to our clients.
Key Responsibilities- Develop and implement quality assurance processes to ensure compliance with client requirements
- Conduct regular site visits to monitor quality performance and provide feedback to team members
- Collaborate with cross-functional teams to identify areas for process improvement
- Maintain accurate records of quality metrics and report on performance trends
- Bachelor's degree in a relevant field (e.g., Business Administration, Operations Management)
- Minimum 2 years of experience in a quality assurance or operations management role
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Ongoing training and development opportunities
- A dynamic and supportive team environment
- The chance to work with a variety of clients and projects
Please note that all candidates must be willing to work onsite at Cebu Business Park, Cebu City, and be available to work night shifts as required by our clients.
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