Customer Service Expert

7 days ago

Dumaguete, Central Visayas, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000
Remote Customer Service Representative

We're looking for highly skilled individuals to provide top-notch customer service in a remote setting. As a Remote Customer Service Representative, you will be responsible for handling inbound and outbound calls, resolving customer issues efficiently, and providing exceptional service.

This role is ideal for those who are passionate about delivering memorable customer experiences and thrive in a fast-paced environment. You will be working with a diverse portfolio of clients and will have the opportunity to grow and develop your skills.

Key Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.

Requirements:

  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High-speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
  • Excellent interpersonal skills

What We Offer:


At our organization, we strive to provide a competitive compensation package and a range of benefits to support our employees. This includes a variety of perks, performance bonuses, and opportunities for growth and development.

Equal Opportunity Employer:


We are committed to creating an inclusive and diverse work environment where all employees feel valued and respected. We do not discriminate against any employee or applicant based on age, ancestry, color, disability, gender identity, national origin, race, religion, sex, sexual orientation, or any other characteristic protected by law.

  • Customer Service Expert

    7 days ago

    Dumaguete, Central Visayas, Philippines beBeeCustomerService Full time ₱3,000 - ₱5,500

    Customer Service RoleTalent acquisition is ongoing for skilled Customer Service Representatives who can deliver high-quality service and make a meaningful impact.Key Responsibilities:The role involves addressing customer inquiries through various channels.Supporting customers with orders, shipping, product details, and returns requires strong communication...

  • Expert Customer Service Professional

    7 days ago

    Dumaguete, Central Visayas, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000

    Customer Experience SpecialistThis is a unique opportunity to join our team as a Customer Experience Specialist. Your primary responsibility will be to manage customer contacts and communications via phone and email daily, providing exceptional service and ensuring seamless experiences for our clients.Key Responsibilities:Manage high-volume customer contacts...

  • Customer Service

    6 days ago

    Dumaguete, Central Visayas, Philippines Ryan Henry Full time ₱300,000 - ₱360,000 per year

    About UsVoyager Tennis is an industry-leading organization committed to delivering exceptional racquet sports programs and services across multiple locations in Sydney, Gold Coast, Melbourne, and Singapore. We pride ourselves on excellence, a growth mindset, and a customer-focused approach, all while maintaining a fun and supportive work environment.Role...

  • Customer Service Representative

    2 weeks ago

    Dumaguete, Central Visayas, Philippines MAKS Enterprises Full time ₱600,000 - ₱1,200,000 per year

    Company DescriptionMAKS Enterprises is dedicated to making automotive module repairs reliable, affordable, and convenient. Founded by an entrepreneur with a passion for fixing TIPMs, we have grown into a global team focused on solving the complexities of maintaining modern vehicles. Specializing in rebuilding modules to perform like new, we combine technical...

  • Customer Service Specialist

    1 week ago

    Dumaguete, Central Visayas, Philippines beBeeCustomerService Full time ₱4,500,000 - ₱6,500,000

    Job Title: Customer Service SpecialistAbout the RoleWe are seeking an experienced and customer-focused professional to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service through multiple channels, including phone, email, and chat.As a Customer Service Specialist, you will be the...

  • Customer Service Representative

    7 days ago

    Dumaguete, Central Visayas, Philippines beBeeCustomerService Full time ₱20,000 - ₱40,000

    Job Title:Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients through various communication channels.Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Support Expert

    7 days ago

    Dumaguete, Central Visayas, Philippines beBeeCustomerSupport Full time ₱2,250,000 - ₱3,050,000

    About UsWe are looking for a highly skilled and experienced individual to join our team as a Customer Support Specialist. This is an exciting opportunity to work in a fast-paced environment where you will be the first point of contact for our customers.The successful candidate will be responsible for handling customer inquiries related to cancellations, bid...

  • Customer Service Representative

    7 days ago

    Dumaguete, Central Visayas, Philippines beBeeCustomerService Full time ₱14,500 - ₱17,600

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through various communication channels.Key Responsibilities:Handle inbound and outbound calls to resolve customer...

  • Customer Service Ambassador

    7 days ago

    Dumaguete, Central Visayas, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,200,000

    Job OpportunityWe're seeking enthusiastic individuals to support a range of inbound and outbound customer service initiatives for a diverse portfolio of clients.This role involves handling incoming inquiries, proactively reaching out to existing customers, and promoting new products and services all while delivering exceptional service.A key aspect of this...

  • Customer Service Specialist

    7 days ago

    Dumaguete, Central Visayas, Philippines beBeeCustomer Full time $5,000 - $8,000

    Customer Service SpecialistWe're seeking a skilled Customer Service Specialist to connect with clients across the U.S. in various home service industries.Key Responsibilities:Manage client calls, emails, and chat support with professionalism and urgencyBook service appointments accurately and efficiently while coordinating with dispatch teamsInput client...