Customer Service Specialist

7 days ago


Dumaguete, Central Visayas, Philippines beBeeCustomer Full time $5,000 - $8,000
Customer Service Specialist

We're seeking a skilled Customer Service Specialist to connect with clients across the U.S. in various home service industries.

Key Responsibilities:

  • Manage client calls, emails, and chat support with professionalism and urgency
  • Book service appointments accurately and efficiently while coordinating with dispatch teams
  • Input client details and service notes into CRM and scheduling platforms
  • Provide clear information regarding services, pricing, and expectations
  • Follow up on scheduled services and pending client issues
  • Identify when to escalate issues to supervisors or technical teams
  • Maintain a strong focus on client satisfaction, clarity, and responsiveness

What We're Looking For:

  • Fluent English communication—both spoken and written—with a professional, confident tone
  • Minimum 1 year of customer service, call center, or support experience (remote work preferred)
  • Strong background in the construction, home services, or skilled trades industries is required
  • Comfortable working with tech tools (CRMs, VoIP, scheduling systems)
  • Fast learner with strong attention to detail and excellent time management
  • Reliable internet and a quiet workspace
  • Self-starter mindset with a focus on solutions and client experience

About the Role:

You'll be part of a growing team supporting top-tier brands in the skilled trades. Enjoy competitive pay, flexible remote work, dedicated training, and long-term growth opportunities.



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