Virtual Support Specialist

16 hours ago

Davao City, Davao, Philippines beBeeSupport Full time ₱7,200 - ₱48,000
Job Title: Virtual Support Specialist

We are seeking a highly skilled and organized Virtual Support Specialist to join our team. As a key member of our organization, you will be responsible for providing comprehensive administrative support remotely to our client with multiple stakeholders.

This role demands exceptional multitasking skills, a high level of organization, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be proactive, detail-oriented, and adept at managing a diverse range of tasks.

Key Responsibilities:
  • Email Management: Manage and organize emails, including database mining and sending nurturing emails.
  • Scheduling: Schedule and coordinate meetings, appointments, and occasional travel arrangements, ensuring efficient time management.
  • Document Management: Prepare and organize documents such as reports, memos, and other office files.
  • Research: Conduct resume sourcing and mining, adding new customer records to databases, and suggest local networking or other groups.
  • Social Media: Responsible for content creation, scheduling, posting, audience engagement, and tracking.
  • Customer Relationship Management: Provide client support by managing inquiries and feedback and resolving occasional issues in a timely fashion, including tracking opportunities in CRM systems and necessary follow-through.
  • Administrative Support: Provide administrative assistance, including basic accounting tasks, conducting territory checks, and preparing and sending customer contracts and referrals.
  • Special Projects/Project Management: Assist in the preparation of regularly scheduled reports and coordinating projects, and supporting delivery.
Requirements:
  • Bachelor's degree preferred, but not required; a high school diploma required.
  • Experience as a virtual assistant or remote assistant role.
  • At least one year of experience in lead generation and/or appointment setting for international clients.
  • Ability to qualify and prioritize leads effectively.
  • Strong computer aptitude, which includes experience with Microsoft 365, G-Suite, Canva, Zoom, Dropbox, Asana, Calendly, Doodle, Skype, Slack, Trello, Adobe Acrobat, LastPass, LinkedIn, and CRM experience.
  • Strong organization, oral and written communication skills.
  • Analytical skills with particular attention to detail.
  • Aptitude in data management, analytics, and reporting preparation.
  • Ability to function in an autonomous environment—independent worker, self-directed.
  • Highly flexible and adaptable, with proven ability to report and collaborate effectively with multiple stakeholders, adjusting to varying communication styles and priorities.
Benefits:
  • Opportunity to work in a fast-paced and dynamic environment.
  • Competitive compensation package.
  • Opportunities for growth and professional development.

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