IT Support Professional

6 days ago


LapuLapu City, Central Visayas, Philippines Archangel Technologies, Inc. Full time

At Archangel Technologies, Inc., we are looking for a skilled IT Support Professional to join our team as a Business Systems Analyst. This role is ideal for individuals who enjoy working in a dynamic environment and have a passion for delivering exceptional customer experiences.

Salary: The salary for this position is estimated to be between PHP 15,000.00 and PHP 20,000.00 per month, based on industry standards and the location of Lapu-Lapu City, Cebu.

About the Role:

  1. We are seeking an experienced IT Support Professional to analyze software-related issues and propose solutions that meet the needs of our clients.
  2. The successful candidate will be responsible for identifying completeness of applications/solutions and facilitating User Acceptance Testing (UAT) to ensure seamless deployment.
  3. This role requires strong analytical skills, attention to detail, and excellent communication skills to provide training and support to users.

Key Responsibilities:

  • Analyze software-related issues and propose solutions
  • Identify completeness of applications/solutions and facilitate UAT
  • Fix software problems, test, and provide solutions before implementation
  • Provide references for users by writing and maintaining user documentation, providing work instructions, and support; training users

What We Offer:

  1. A comprehensive health benefit package for employees and qualified dependents
  2. Domestic/International business travel opportunities with expenses covered by the company
  3. A dynamic work environment with opportunities for promotions and professional growth

Requirements:

  1. Bachelor's Degree in Information Technology, Computer Science, or any related course
  2. At least a year of experience in the Business Systems Analyst industry
  3. Excellent oral and written communication, interpersonal, and presentation skills
  4. Self-motivated and able to adapt quickly to changing business and customer needs

Why Choose Us:

We are a forward-thinking organization that prioritizes innovation and customer satisfaction. Our team is passionate about delivering exceptional results and making a positive impact in the lives of our clients.



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