Global Competitor Product Specialist

5 days ago


Makati City, National Capital Region, Philippines Kone México Full time
About the Job

KONE México is seeking a talented Senior Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support for competitor products.

About the Company
  • KONE México is a leading provider of elevator and escalator solutions.
  • We are committed to delivering high-quality products and services to our customers.
  • We value innovation, collaboration, and teamwork, and we strive to create a positive work environment that encourages growth and development.
Key Accountabilities
  1. Develop and implement technical solutions to resolve material technical issues.
  2. Work closely with the Procurement team to source required spare parts and materials.
  3. Collaborate with the CHN FL team to develop process improvements and best practices.
  4. Contribute to quality targets by ensuring accurate spare part data in related systems.
Essential Skills and Qualifications
  • Minimum 3 years of experience working with global competitor products.
  • Strong technical expertise and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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