Global Support Expert

5 days ago


Mandaluyong City, National Capital Region, Philippines Emapta Global Full time
Data Analysis and Automation
Emapta Global empowers content creators with a cutting-edge platform that delivers studio-quality recordings from anywhere. Our goal is to help creators amplify their voices and share their stories effortlessly.

As a Crm Automation Specialist, you will play a crucial role in achieving this goal. You will administer support tools and systems efficiently, analyze data and proactively create reports and dashboards, identify and implement process improvements for Support growth, and collaborate cross-functionally to enhance products and services.

We require a professional with a minimum of 2 years of experience in CRM automation, including workflow building and chatbot management. Your strong problem-solving skills, analytical mindset, and ability to thrive in a fast-paced environment make you an ideal candidate for this role.

Our comprehensive benefits package includes unlimited opportunities for employee referral incentives across the organization, standard government and Emapta benefits, and total of 20 annual leaves to be used at your own discretion.

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