Help Desk Representative

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeCustomerSupport Full time ₱315,000 - ₱420,000
Job Overview

We are seeking a dedicated and tech-savvy customer support professional to join our team. This role involves providing first-line support to customers via live chat during the night shift.

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and are eager to learn and grow with our organization.

The ideal candidate will have strong communication skills, a passion for problem-solving, and the ability to work independently in a remote setting.

  • Responsibilities:
  • Respond promptly and professionally to customer inquiries through live chat.
  • Diagnose and troubleshoot technical issues related to our platform.
  • Guide customers through product features and functionalities to maximize their experience.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Maintain accurate records of customer interactions and feedback.

Key Requirements:

  • A reliable personal computer and stable internet connection.
  • Willingness to work the night shift (11 PM to 8 AM local time).
  • Eagerness to learn and adapt in a dynamic environment.

What We Offer:

  • Comprehensive onboarding program to ensure your success in the role.
  • Opportunity to work with a collaborative and supportive team.
  • Competitive compensation package.
  • Remote work flexibility.

  • IT Help desk

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱460,800 per year

    As a Service Desk / Help Desk Specialist, you will play a vital role in providing efficient and effective IT support to our customers, ensuring their technology needs are met and resolved in a timely manner.Location: Cyberzone, iHub 4, Filinvest Corporate City, Vector Two, Vector, Northgate Cyberzone Northgate Ave, Muntinlupa City, 1781 Metro ManilaJob...

  • Help Desk Specialist

    3 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeCustomerSupport Full time ₱30,000 - ₱40,000

    Customer Support Representative Job DescriptionThe ideal candidate will be responsible for providing exceptional customer support via live chat to our customers. The role requires a proactive and service-oriented individual with excellent communication skills.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Help Desk Specialist

    3 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeSupport Full time $50,000 - $75,000

    Job Title: Service Desk AnalystWe are seeking a skilled Service Desk Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our end-users via phone, email, and chat.The ideal candidate will have a strong background in troubleshooting hardware, software, and network issues, as well...

  • Help Desk Representative

    3 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeCustomer Full time $45,000 - $60,000

    Job OverviewWe are seeking a dedicated professional to join our team as a Customer Support Specialist. This role involves providing exceptional customer support to residents and partners, while contributing to the configuration of our platform and internal business support.Responsibilities:Email & ticket support: Respond to inquiries within 4 business hours...

  • Front Desk Representative

    3 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeCustomerService Full time ₱960,000 - ₱1,140,000

    Job RoleWe are seeking a Phone Receptionist/Front Desk Support to be the first point of contact for our clients, providing front desk support with a warm, professional presence via telephone.ResponsibilitiesAnswer incoming front desk phone calls promptly and professionally.Identify caller needs and route them to the appropriate department or team...

  • Help Desk Specialist

    3 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Technical Support RepresentativeWe are seeking a skilled and customer-focused Technical Support Representative to join our team. In this role, you will be responsible for providing top-notch technical support to our customers via phone, chat, or email.Your primary responsibilities will include troubleshooting hardware, software, and connectivity issues,...

  • Help Desk Specialist

    3 days ago

    Ayala Alabang, National Capital Region, Philippines beBeeSupport Full time ₱160,000 - ₱280,000

    We are seeking a highly organized and dedicated individual to join our team as a Technical Support Representative. This role is responsible for resolving IT concerns, delivering technical assistance, and orienting customers through the initial phases of platform engagement.Key Responsibilities:Resolve IT issues such as login complications, password resets,...

  • Service Desk

    4 weeks ago

    Ayala Alabang, National Capital Region, Philippines GECO Asia Pte Ltd Full time

    POSITION OBJECTIVE / JOB SUMMARY:The Service Desk Specialist I is responsible for providing Level 1 support to all customers for supported software and computing platforms in a professional, courteous, and timely manner. This includes support via phone, email, or remote connection while adhering to service management principles and customer satisfaction...

  • Front Desk Receptionist

    1 week ago

    Ayala Alabang, National Capital Region, Philippines Sonak Asia Pte Ltd. Full time ₱104,000 - ₱130,878 per year

    Front Desk & Visitor ManagementGreet and welcome visitors in a courteous and professional manner.Answer, screen, and direct phone calls promptly.Maintain visitor logs and ensure compliance with security protocols.Manage incoming and outgoing correspondence, emails, and packages.Keep the reception area clean, organized, and presentable at all...

  • IT Service Desk Engineer

    1 week ago

    Ayala Alabang, National Capital Region, Philippines INTEGRATED OFFICE SOLOUTIONS Full time $4,000 - $6,000 per year

    About the job IT Service Desk EngineerUnleash Your Talents with UsHi there, our future IT Service Desk Engineer Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from...