IT Help desk

4 days ago

Ayala Alabang, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱456,000 per year

As a Service Desk / Help Desk Specialist, you will play a vital role in providing efficient and effective IT support to our customers, ensuring their technology needs are met and resolved in a timely manner.

Location: Cyberzone, iHub 4, Filinvest Corporate City, Vector Two, Vector, Northgate Cyberzone Northgate Ave, Muntinlupa City, 1781 Metro Manila

Job Description:

  • Respond to and resolve incoming IT support requests from end-users via phone, email, or ticketing system
  • Diagnose and troubleshoot a variety of hardware and software issues
  • Provide first-line support and escalate complex issues to the appropriate technical teams
  • Maintain accurate and up-to-date documentation of all support activities
  • Identify and recommend process improvements to enhance the customer experience
  • Collaborate with cross-functional teams to ensure seamless IT service delivery

Job Requirements:

  • Graduate of Bachelor's degree in any field
  • At least 18 months of experience in a service desk or IT helpdesk role.
  • Open for candidate's who completed 1st year in college.
  • We are also accepting High School Graduate or Senior High School graduate with 4 years relevant experience
  • Excellent communication and customer service skills to effectively interact with end-users.

Job Types: Full-time, Permanent

Pay: Up to Php38,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion

Application Question(s):

  • Highest educational attainment:
  • Total BPO International voice experience:
  • Total Service desk experience in BPO International set-up:
  • Do you have experience in Service now?
  • Unemployed?

Education:

  • Senior High School (Required)

Experience:

  • BPO ITSD: 2 years (Required)

Language:

  • English (Required)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

  • Front Desk Receptionist

    4 days ago

    Ayala Alabang, National Capital Region, Philippines Sonak Asia Pte Ltd. Full time ₱300,000 - ₱450,000 per year

    Front Desk & Visitor ManagementGreet and welcome visitors in a courteous and professional manner.Answer, screen, and direct phone calls promptly.Maintain visitor logs and ensure compliance with security protocols.Manage incoming and outgoing correspondence, emails, and packages.Keep the reception area clean, organized, and presentable at all...

  • IT Service Desk Engineer

    4 days ago

    Ayala Alabang, National Capital Region, Philippines INTEGRATED OFFICE SOLOUTIONS Full time ₱300,000 - ₱600,000 per year

    About the job IT Service Desk EngineerUnleash Your Talents with UsHi there, our future IT Service Desk Engineer Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from...

  • Senior IT Service Desk Engineer

    4 days ago

    Ayala Alabang, National Capital Region, Philippines INTEGRATED OFFICE SOLOUTIONS Full time ₱900,000 - ₱1,200,000 per year

    About the job Senior IT Service Desk EngineerUnleash Your Talents with UsHi there, our future Senior IT Service Desk Engineer Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of...

  • Senior IT Service Desk Engineer

    4 days ago

    Ayala Alabang, National Capital Region, Philippines Integrated OS Full time ₱1,200,000 - ₱2,400,000 per year

    Unleash Your Talents with UsHi there, our futureSenior IT Service Desk EngineerHappy to seeYOUhere.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information...

  • Senior IT Service Desk Engineer

    4 days ago

    Ayala Alabang, National Capital Region, Philippines INTEGRATED OFFICE SOLUTIONS Full time ₱1,200,000 - ₱2,400,000 per year

    Unleash Your Talents with UsHi there, our future Senior IT Service Desk Engineer Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information...

  • IT Service Desk Engineer

    4 days ago

    Ayala Alabang, National Capital Region, Philippines INTEGRATED OFFICE SOLUTIONS Full time ₱25,000 - ₱50,000 per year

    Unleash Your Talents with UsHi there, our future IT Service Desk Engineer Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources, Information...

  • Senior and Junior IT Service Desk Engineer

    4 days ago

    Ayala Alabang, National Capital Region, Philippines Integrated Office Solutions Inc. Full time ₱500,000 - ₱1,200,000 per year

    Unleash Your Talents with UsHi there, our future Senior and Junior IT Service Desk Engineer Happy to see YOU here.Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills and talents from different areas of business from Finance, Human Resources,...

  • Service Desk Operator – APAC

    4 days ago

    Ayala Alabang, National Capital Region, Philippines Veson Nautical Full time ₱300,000 - ₱450,000 per year

    DescriptionResponsibilitiesBased out of the Philippines, as a Veson Nautical Service Desk Operator (Shift based) you will provide technical support for the world's leading developer of commercial maritime shipping software. You will work independently and in collaboration to research and troubleshoot issues and implement appropriate solutions. You will...

  • Information Technology Support Analyst

    7 days ago

    Ayala Alabang, National Capital Region, Philippines IGT Solutions Full time ₱400,000 - ₱600,000 per year

    Position: IT Service Desk AnalystLocation: Alabang, Muntinlupa City PhilippinesWork from officeEssential Duties and Responsibilities:• 1+ years of IT experience with Help Desk Support.• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.• Respond to queries/tickets on time either...

  • Agile Delivery Lead

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines First Focus IT Full time ₱1,200,000 - ₱2,400,000 per year

    First Focus is Australia's best Managed Service Provider (MSP), with a team of over 280 technical professionals across offices in Australia, New Zealand and the Philippines. We have grown consistently and profitably for over 15 years, and we're continuing to win new clients and challenge ourselves to rise to new heights.We have just started the search for...