Customer Success Specialist

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeRevenue Full time ₱800,000 - ₱1,200,000
Job Opportunity

We are seeking a high-performing customer advocate representative who thrives in a fast-paced environment and has a passion for turning customer conversations into closed business.

Key Responsibilities:
  • Drive revenue through live chat by identifying buying signals, delivering persuasive product insights, and converting interest into sales.
  • Go above and beyond to ensure client satisfaction and success at all times.
  • Own the sales conversation from inbound inquiry to conversion, ensuring customers quickly realize the value of our solutions.
  • Proactively upsell and cross-sell relevant product features that match the customer's business goals.
  • Meet or exceed chat-to-close rate targets, performance metrics, and other key productivity indicators.
Requirements
  • At least 1-2 years of experience working in a customer-facing role (support, sales, or similar), with a passion for helping people and guiding conversations.
  • Excellent English communication skills, both written and verbal.
  • Proven history of achieving top performance.
  • Organized, proactive, and comfortable juggling multiple conversations at once in a fast-paced environment.

Our company is an AI-native organization built on a culture of continuous improvement. We're driving productivity for our customers—and we expect the same mindset from our team.

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