Senior Quality Assurance Manager

1 month ago


Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full time

Job Description

Career Opportunity at Tasq Staffing Solutions

Estimated Salary: $60,000 - $80,000 per annum

We are seeking a seasoned Quality Assurance Manager to join our team at Tasq Staffing Solutions in Cebu. As a key member of our leadership team, you will be responsible for overseeing the performance of our quality analysts and ensuring that our clients receive exceptional service.

Key Responsibilities:

  • Manage a team of 15-20 quality analysts and provide guidance on process improvements.
  • Maintain high standards of quality assurance by monitoring agents for compliance with established processes and policies.
  • Analyze data and develop recommendations to enhance process efficiency and reduce errors.
  • Create reports and presentations to communicate performance metrics to stakeholders.
  • Collaborate with the client quality team to ensure consistent delivery of quality assurance services.

Requirements:

  • Proven track record of achieving and maintaining departmental quality standards.
  • Excellent analytical and problem-solving skills with ability to work closely with central quality teams.
  • Strong written communication skills and excellent grammar, spelling, and sentence construction.
  • Good PowerPoint and Excel skills, with ability to create engaging presentations.
  • Sound customer service skills and soft skills with prime focus on customer satisfaction.
  • Ability to work with team members across locations and communicate effectively with clients.


  • Cebu City, Central Visayas, Philippines JK Network Services Full time

    **About the Role:**We are seeking an experienced Senior Quality Assurance and Compliance Manager to join our team at JK Network Services. As a key member of our organization, you will be responsible for ensuring that our products meet the highest quality standards.Salary: Php 50,000 - Php 100,000 per monthAbout the Company:Our company is a manufacturing...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is seeking a highly skilled and experienced Senior Quality Assurance Director to lead our quality assurance team.About the RoleWe are looking for an individual with at least 5 years of QA management experience, who has managed a team of 15-20 quality analysts. The ideal candidate will have strong exposure to clients and stakeholders,...


  • Cebu City, Central Visayas, Philippines Southwestern University, Inc. Full time

    Job Title: Senior Quality Assurance SpecialistAt Southwestern University Medical Center, we are committed to providing exceptional patient care and ensuring the highest quality standards in our services.About the Role:This is an exciting opportunity for a highly organized and detail-oriented individual to join our team as a Senior Quality Assurance...


  • Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full time

    Job DescriptionWe are seeking an experienced Senior Quality Assurance Manager to join our team at Tasq Staffing Solutions in Cebu. The ideal candidate will have a strong background in quality management and experience leading teams.About the RoleManage a team of 15-20 quality analysts, providing guidance and coaching to ensure they meet established...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    At TASQ Staffing Solutions, we are seeking an exceptional Senior Quality Assurance Team Lead to join our team.About the RoleThis is a $120,000 - $150,000 per year opportunity to lead a team of quality analysts and drive process improvements in a dynamic environment. As a Senior Quality Assurance Team Lead, you will be responsible for managing a team of 15-20...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job Summary: TASQ Staffing Solutions is seeking a seasoned Senior Quality Assurance Lead to manage our QA team. This is a fantastic opportunity for an experienced professional to lead high-performing teams and drive quality excellence.About the Role: As a Senior Quality Assurance Lead, you will be responsible for overseeing the daily operations of the QA...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking a Senior Quality Assurance Lead to join our team at TASQ Staffing Solutions. As a key member of our organization, you will play a crucial role in ensuring the highest quality products and services.About the RoleThe ideal candidate will have 5+ years of experience in QA management, with a strong track record of leading teams and driving...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking a highly skilled Senior Quality Assurance Lead to join our team at TASQ Staffing Solutions in Cebu City. This is a challenging role that requires expertise in quality assurance and leadership.The successful candidate will be responsible for ensuring the highest standards of quality in our operations, leading a team of quality professionals,...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is seeking a skilled Senior Quality Assurance Specialist to join our team. The ideal candidate will have a minimum of 1 year experience as a Quality Analyst in the BPO Industry and excellent communication skills.Key Responsibilities:Monitor transactions according to process guidelines to ensure quality and efficiency.Conduct coaching...


  • Cebu City, Central Visayas, Philippines JK Network Services Full time

    About UsJK Network Services is a leading provider of quality assurance solutions in the manufacturing industry.Job DescriptionWe are seeking a highly skilled Senior Quality Assurance Professional to join our team. As a key member of our quality team, you will be responsible for ensuring that our products meet the highest standards of quality and safety.The...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    At TASQ Staffing Solutions, we are currently seeking a highly skilled Senior Quality Assurance Professional to join our team as a Healthcare Account Specialist.About the RoleWe are looking for an experienced professional with a strong background in quality assurance and healthcare account management. The successful candidate will have excellent analytical...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the RoleWe are seeking an experienced Senior Quality Assurance Team Lead to join our team at TASQ Staffing Solutions. This is a unique opportunity for a seasoned professional to lead a team of quality analysts and drive process improvements across multiple locations.Key ResponsibilitiesManage a team of 15-20 quality analysts, providing guidance and...


  • Cebu City, Central Visayas, Philippines J-K Network Services Full time

    Job Summary: We are seeking a Senior Quality Assurance Specialist to join our team at J-K Network Services. As a key member of our IT department, you will be responsible for ensuring the quality and reliability of our software applications.About Us: J-K Network Services is a global professional services company that delivers innovative solutions and...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is a leading staffing agency providing top talent to businesses across various industries.About the JobWe are seeking a highly skilled Senior Quality Assurance Professional to join our team in Cebu City.Job SummaryThe successful candidate will be responsible for analyzing customer feedback and making recommendations for improvement,...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    The role of a Quality Assurance Analyst at Neksjob Corporation is to ensure that our software, products, and systems meet the highest quality standards.Our Quality Assurance Analyst is responsible for testing, analyzing, and ensuring the quality of our software, products, and systems.Key ResponsibilitiesTesting and analyzing software, products, and systems...


  • Lapu-Lapu City, Central Visayas, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job Title: Quality Assurance ManagerWe are seeking an experienced Quality Assurance Manager to join our team at Solid Lyndelle Manpower Services Inc. This role will be responsible for ensuring the highest standards of quality in our manufacturing processes.


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    OverviewTASQ Staffing Solutions is seeking a highly skilled Quality Assurance Process Manager to join our team. This role requires an individual with extensive experience in implementing quality management systems, auditing, and risk management.


  • Cebu City, Central Visayas, Philippines Med Supply US Full time

    Job Summary:The Quality Assurance Specialist will be responsible for ensuring that our services meet all necessary quality standards, with a particular focus on monitoring and improving the quality of agent calls. This role involves reviewing call recordings, identifying issues, providing feedback, and developing strategies to enhance overall service...


  • Cebu City, Central Visayas, Philippines Med Supply US Full time

    Job Summary: The Quality Assurance Specialist will ensure our services meet quality standards, focusing on monitoring and improving agent calls. This role involves reviewing call recordings, identifying issues, and providing feedback to enhance overall service quality.Key Responsibilities:Develop quality assurance policies and procedures for service...


  • Cebu City, Central Visayas, Philippines JK Network Services Full time

    Job OverviewWe are seeking a highly experienced and skilled Quality Assurance Director to join our team at JK Network Services.About the RoleThe Quality Assurance Director will be responsible for developing and implementing quality standards for products or services, creating and implementing quality standards for products and services, managing the quality...