
Business Development Professional
1 day ago
We are seeking an experienced Account Manager to oversee a portfolio of small to mid-market clients, driving product adoption and revenue growth through strategic guidance and strong customer relationships.
The ideal candidate will have a proven track record of managing similar-sized clients, with excellent communication skills and the ability to build rapport with customers via phone, email, and video conferencing.
Key Responsibilities:- Manage a portfolio of 30-100 small to mid-market customers to drive adoption and meet growth goals.
- Build and maintain executive relationships with customer accounts, providing a high-caliber experience and creating promoters.
- Analyze user engagement data, identify actionable insights, and report regularly on key performance indicators (KPIs).
- Lead annual or semi-annual business reviews with key stakeholders, positioning yourself as a strategic advisor to drive continued value of our products.
The successful candidate will be a strategic thinker with excellent communication and interpersonal skills, able to work both independently and as part of a team. They will also be highly motivated, driven to achieve results, and passionate about delivering exceptional customer experiences.
Requirements:- Bachelor's degree relevant to the position.
- Two or more years of professional experience in a sales or account management style position.
- Proven history managing a portfolio of similar-sized clients.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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