Customer Experience Manager

1 month ago


Makati City, National Capital Region, Philippines Sun Life Grepa Financial, Inc. Full time
About the Role

Sun Life Grepa Financial, Inc. is a joint venture between the Yuchengco Group of Companies and Sun Life Philippines.

  • The company offers financial protection products through its agency, bancassurance, and group account channels.
Job Description

Your key responsibilities will include:

  1. Delivering exceptional after-sales services to ensure utmost customer satisfaction.
  2. Maintaining meticulous records of production and activities.
  3. Cultivating and nurturing strong relationships with branch personnel.
  4. Driving business growth by generating valuable referrals for the bank through strategic fact-finding interviews.
  5. Providing invaluable marketing feedback to contribute to the continuous improvement of our products and services.
Ideal Candidate Profile

We are looking for a candidate who possesses:

  • A minimum of 1 year's working experience in the related field.
  • A bachelor's degree in any field.
  • The ability to undertake financial planning interviews.
  • Excellent communication skills.
What We Offer

You will have the opportunity to work within a company with a solid track record of performance, along with an attractive salary and benefits package.



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