Customer Experience Ambassador

6 days ago


Makati City, National Capital Region, Philippines Better Life Manpower Services Corp. Full time
About the Role

We are seeking a skilled Customer Service Specialist to join our team at Better Life Manpower Services Corp. As a Customer Experience Ambassador, you will be responsible for providing exceptional customer service and support to our clients.

Job Description
  • Key Responsibilities:
    • Respond to customer inquiries and concerns in a timely and professional manner.
    • Handle customer complaints and resolve issues in a fair and efficient way.
    • Provide solutions and alternatives to meet customer needs.
    • Cultivate strong relationships with customers through effective communication and problem-solving skills.
  • Requirements:
    • Proficient in conversational Mandarin Chinese with fluency in listening, speaking, typing, and reading.
    • Strong learning ability, communication skills, execution ability, and comprehension ability.
    • Ability to thrive in high-pressure environments and excel in demanding situations.
    • Experience working in customer service teams, particularly in online gaming platforms.
    • Willingness to work in shifting schedules.
Compensation and Benefits

We offer a competitive salary of approximately $60,000 per year, based on market standards and industry benchmarks. Additionally, we provide comprehensive benefits packages to ensure your well-being and success.

Why Join Our Team?

As a Customer Experience Ambassador at Better Life Manpower Services Corp., you will have the opportunity to work with a dynamic team that values excellence and innovation. We are committed to creating a positive and inclusive work environment that fosters growth and development. If you are passionate about delivering exceptional customer experiences and joining a team that shares your values, we encourage you to apply.



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