Customer Experience Advocate

17 hours ago


Makati City, National Capital Region, Philippines NEZDA Technologies, Inc. Full time
Overview
NEZDA Technologies, Inc. is seeking highly skilled and dedicated professionals to join our team as CUSTOMER EXPERIENCE ADVOCATES. This role plays a crucial part in ensuring exceptional customer satisfaction by providing top-notch support and resolving inquiries efficiently.

Salary Package
We offer an attractive salary package of 24,000 - 30,000 PHP (approximately 29k with performance incentives) for this position.

Key Responsibilities
- Respond to inbound customer inquiries via phone, email, and chat, utilizing effective communication skills to resolve issues promptly.
- Provide knowledgeable and courteous assistance to customers, guaranteeing a positive experience.
- Identify opportunities to enhance customer satisfaction and propose process improvements.
- Maintain a professional demeanor at all times, upholding the company's standards.

Benefits
- Comprehensive Health Maintenance Organization (HMO)
- Mandatory Governmental Benefits: SSS, Pag-ibig, and Philhealth
- Account Allowances
- Night Differentials
- Performance Incentives/Bonuses
- State-of-the-art facilities and more

Why Join Us?
We are committed to fostering a dynamic work environment that encourages growth and development. As a Customer Experience Advocate, you will have the opportunity to make a real impact on our customers' lives and contribute to the success of our organization.

  • Quezon City, National Capital Region, Philippines Lexie Staffing Business Consulting Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Advocate to join our team at Lexie Staffing Business Consulting.Responsibilities:Provide exceptional customer service to clients across various industries, including financial and telecommunications.Resolve customer complaints and concerns in a timely and professional...


  • Makati City, National Capital Region, Philippines A&A Outsourcing Inc. Full time

    Customer Service RepresentativeAt A&A Outsourcing Inc., we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for delivering exceptional support to our clients, ensuring their needs are met, and providing a seamless user experience.Key...


  • Makati City, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    OverviewWe are seeking highly skilled and motivated Customer Service Representatives to join our growing team at Teleperformance. As a customer-centric company, we strive to provide exceptional service to our clients and deliver outstanding results.


  • Quezon City, National Capital Region, Philippines Aspire Global Solutions Full time

    Key Responsibilities:• Assist customers with their healthcare-related inquiries, providing clear and helpful information.• Resolve customer issues, ensuring a high level of satisfaction.• Maintain accurate records of customer interactions and transactions.Requirements:• I've completed at least two years of college.• At least 6 months to 1yr of...


  • Quezon City, National Capital Region, Philippines NEKSJOB Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at NEKSJOB. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and complaints in a timely and professional manner.Key...


  • Quezon City, National Capital Region, Philippines Career Professionals Inc Full time

    Customer Service RepresentativeThe Customer Service Representative will interact with customers via various communication channels to provide information, resolve complaints, and address concerns related to the company's products or services. This role requires excellent communication skills, problem-solving abilities, and a customer-first attitude to ensure...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Job Responsibilities:As a Customer Service Representative at Neksjob, your primary role will be to respond to incoming customer calls, answer questions and inquiries, and troubleshoot problems. Qualifications:Completion of at least 2 years of college education, or equivalent experience in a call center. Excellent communication skills and ability to work...


  • Makati City, National Capital Region, Philippines BrightCare Assist Philippines Inc. Full time

    We are seeking a dedicated Patient Support Specialist to provide exceptional care and support to our patients. As the first point of contact, you will be the vital link between our patients and our healthcare team.Key Responsibilities:Handle inbound calls and inquiries with empathy and efficiency.Facilitate patient needs and coordinate with healthcare...


  • Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

    Job Requirements:High school graduate with at least 1 year of BPO experience.Key Benefits:Earn up to 29KPremium accountWork Location: Willing to work on-site at BridgetownWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will have a strong background in BPO and excellent...


  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Job OverviewWe are looking for a skilled Customer Services Representative to join our team at Neksjob Corporation. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients via phone calls.Key ResponsibilitiesProvide accurate and timely information to customers regarding our services and...


  • Quezon City, National Capital Region, Philippines Neksjob Full time

    Neksjob is seeking a talented individual to join our team as a Customer Service Representative. **Why Choose Us?** At Neksjob, we offer a range of benefits to support your career growth and well-being. * **Exciting Performance Bonuses**: We reward our team members for their hard work and dedication. * **Account Specific Allowances**: We provide additional...


  • Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Key ResponsibilitiesAs a Customer Service Representative at Neksjob Corporation, you will be responsible for managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns, or promo packages.Key Performance IndicatorsIdentify and assess customers' needs to achieve satisfaction.Ensure all calls are logged in...


  • Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

    Key Requirements• Completed at least 2nd year college with no back subjects• 6-18 months for PE level as Technical, Financial• 18-36+ months for SPE BPO experience as Technical, Financial, or Customer Service Support in multiple support channels (email, phone, chat)Preferred Qualifications• Amenable to work onsite in a dynamic environment• Open to...


  • Mandaluyong City, National Capital Region, Philippines Neksjob Full time

    Job DescriptionAs a Call Center Agent at Neksjob Corporation, you will be the primary brand advocate for the account you will be assigned to. Your role will involve delivering outstanding support to customers and clients of the world's biggest and most sought-after brands.Key ResponsibilitiesProvide exceptional customer service and support to clients and...


  • Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    Job Summary: As a Sales and Customer Service Associate at Eteam Workforce Private Corporation, you will be a vital part of our daily sales and customer service processes. Your key role is to provide exceptional service and be our sales advocate by providing the best possible solutions for each customer concern.Key Responsibilities:Help customers in placing...


  • Makati City, National Capital Region, Philippines RecruiterPH Full time

    Customer Experience Manager Job DescriptionAt RecruiterPH, we're seeking a skilled CX Manager to lead our customer experience strategy. As a key member of our team, you'll be responsible for developing and executing a customer-centric approach that aligns with our organization's goals and values.Key Responsibilities: Develop and implement a customer...


  • Makati City, National Capital Region, Philippines Quess Philippines Corp. Full time

    Customer Experience ManagerDetails:- Work onsite- Shift: 9 AM - 4 PMSeeking a dynamic and proactive Customer Experience Manager with a strong customer focus, capable of delivering outstanding customer experiences to join the team.In this role, you will work with clients to understand their customer needs, provide strategic recommendations, and design and...


  • Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    Job Title: Customer Service and Sales RepresentativeAs a Customer Service and Sales Representative, you will play a vital role in the company's daily incoming sales order and customer service processes. Your key role is to provide exceptional service and be our sales advocate by providing the best possible solutions for each customer concern.Key...


  • Makati City, National Capital Region, Philippines Quess Philippines Corp. Full time

    Customer Experience ManagerWe are seeking a highly skilled and experienced Customer Experience Manager to join our team at Quess Philippines Corp. This is a unique opportunity to work with a dynamic and proactive team to deliver outstanding customer experiences.Key Responsibilities:Oversee all Contact Center operations, including reporting, team performance...


  • Makati City, National Capital Region, Philippines RecruiterPH Full time

    Job OverviewRecruiterPH seeks an experienced Customer Experience Manager to develop and execute a customer-centric strategy that aligns with our organization's goals and values. Key responsibilities include:Developing and executing a customer experience strategy that aligns with the organization's goals and values.Promoting a customer-centric culture...