Customer Service Professionals with Healthcare Experience

1 month ago


Makati City, National Capital Region, Philippines Neksjob Full time

About Us: Neksjob is a leading organization dedicated to delivering exceptional customer service experiences. We are committed to fostering a culture of excellence, where our team members can grow and thrive.

Our Mission: To provide cutting-edge service in a friendly, confident, and knowledgeable manner, exceeding customer expectations and building trust every single day.

Job Overview: We are seeking highly skilled Customer Service Professionals with healthcare experience to join our dynamic team. As a key member of our call center team, you will be responsible for resolving customer inquiries and requests, providing timely and effective solutions that meet their needs.

Key Responsibilities:

  • Answer incoming calls from customers in a professional and courteous manner.
  • Resolve customer inquiries and requests in a timely and effective manner.
  • Utilize various client-based tools and applications for customer management and servicing.
  • Provide excellent communication skills to ensure seamless customer interactions.

Requirements:

  • A minimum of 1 year of call center experience.
  • Prior experience in the healthcare industry is preferred.
  • A high school diploma or equivalent (K-12 graduate) or 2-year college completion is required.
  • Excellent communication skills and the ability to work independently.

Benefits:

  • We offer a competitive salary of $40,000 - $60,000 per annum.
  • Paid training from day one to ensure your success in the role.
  • A supportive leadership team that values your input and encourages growth.
  • A fun team environment where collaboration and trust are valued.
  • Free Call Center Training to enhance your skills and knowledge.


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