Customer Service Professionals with Healthcare Experience
1 week ago
About Us: Neksjob is a leading organization dedicated to delivering exceptional customer service experiences. We are committed to fostering a culture of excellence, where our team members can grow and thrive.
Our Mission: To provide cutting-edge service in a friendly, confident, and knowledgeable manner, exceeding customer expectations and building trust every single day.
Job Overview: We are seeking highly skilled Customer Service Professionals with healthcare experience to join our dynamic team. As a key member of our call center team, you will be responsible for resolving customer inquiries and requests, providing timely and effective solutions that meet their needs.
Key Responsibilities:
- Answer incoming calls from customers in a professional and courteous manner.
- Resolve customer inquiries and requests in a timely and effective manner.
- Utilize various client-based tools and applications for customer management and servicing.
- Provide excellent communication skills to ensure seamless customer interactions.
Requirements:
- A minimum of 1 year of call center experience.
- Prior experience in the healthcare industry is preferred.
- A high school diploma or equivalent (K-12 graduate) or 2-year college completion is required.
- Excellent communication skills and the ability to work independently.
Benefits:
- We offer a competitive salary of $40,000 - $60,000 per annum.
- Paid training from day one to ensure your success in the role.
- A supportive leadership team that values your input and encourages growth.
- A fun team environment where collaboration and trust are valued.
- Free Call Center Training to enhance your skills and knowledge.
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