Customer Experience Coordinator

2 days ago


Makati City, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full time
Job Description:

We are seeking a highly skilled Customer Experience Coordinator to join our team at Miranda Global Solutions.

About the Role:

This is a critical role that requires strong communication and problem-solving skills. As a Customer Experience Coordinator, you will be responsible for delivering exceptional customer service by providing timely and accurate support.

Responsibilities:
  • Respond to customer inquiries in a professional and courteous manner
  • Resolve customer complaints in a fair and timely manner
  • Process orders and payments efficiently
  • Maintain accurate records of customer interactions
  • Provide product recommendations based on customer needs
  • Troubleshoot customer service issues
Requirements:
  • Bachelor's degree in a related field or equivalent experience
  • Minimum 2 years of experience in customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
Salary and Benefits:

The estimated salary for this role is $45,000 - $60,000 per annum, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

About Us:

Miranda Global Solutions is a leading provider of innovative solutions for businesses. Our mission is to deliver exceptional results through collaboration and expertise. We are committed to fostering a diverse and inclusive workplace culture that values creativity, innovation, and teamwork.



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