Technical Support Specialist
10 hours ago
The Technical Support Specialist role at Solid Lyndelle Manpower Services Inc. offers a dynamic and challenging work environment.
Company Overview:
We are a technology solutions company that prides ourselves on providing top-notch services to our clients. Our team is dedicated to delivering exceptional support and ensuring customer satisfaction.
Estimated Salary: $18,000 - $21,000 per year
Job Description:
As a Technical Support Specialist, you will be responsible for handling customer complaints in a timely and effective manner. This includes selecting and explaining the best solution to solve the problem.
You will also manage large amounts of incoming calls, follow communication procedures, guidelines, and policies, and resolve product or service problems by clarifying customer complaints.
Required Skills and Qualifications:
To be successful in this role, you will need to have a high school diploma or equivalent, as well as 1 year of experience in a BPO voice environment. You should also possess excellent communication and problem-solving skills.
Benefits:
We offer a competitive salary and benefits package, including opportunities for professional growth and development.
Working Set-up: Onsite, Monday to Friday.
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