Customer Service

Overview Our client is looking for aCustomer Experience Coordinatorto join our growing team. A successful candidate for this role is a people person who shows enthusiasm for our brand, is highly organized and able to work both independently and as a contributing member of the Hoffmann Brothers Customer Experience Team. They will take a professional approach...

Overview Our client is looking for aCustomer Experience Coordinatorto join our growing team. A successful candidate for this role is a 'people person' who shows enthusiasm for our brand, is highly organized and able to work both independently and as a contributing member of the Hoffmann Brothers Customer Experience Team. They will take a professional...

Job Function:Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).ResponsibilitiesOperate POS Machine and In-House SoftwareRecord merchandise return and handle...

With 30k Signing BonusCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.QualificationsWork Background/Experience in General: Must be...

TITLE: Customer Service AssociateCompanyGlobal Rescue is the world's leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to...

About the job Customer Service TrainerJob Summary:As a Customer Service Trainer, your primary responsibility is to design,implement, and deliver effective training programs for customer service agents.This roleinvolves facilitating training sessions, assessing performance, and contributing to theongoing development of the customer service team.Scope and...

General Duties Answers/responds to the concerns, complaints, queries of Chinese/Filipino residents, tenants, and units owners that were received by the Property Management through phone calls and emails Responds or provides feedback to the Chinese/Filipino clients within 24 hours through proper coordination with the concerned personnel and department Assists...

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.Job Qualifications Work Background/Experience in General: Must be open to BPO &...

Company DescriptionXTS BPO is a leading provider of business process outsourcing (BPO) services with over seven years of experience in delivering high-quality BPO services to clients around the world. The company is headquartered in Cebu City, Philippines, with additional offices in Dumaguete and India. XTS BPO offers a wide range of solutions to businesses...

Duties And ResponsibilitiesRespond promptly with accurate information to customer inquiries regarding products and services of the organizationEnsure all inquiries are answered in a professional and timely manner and transferred, where appropriate, to the relevant departmentProcess orders, forms, applications and requestsRecord details of inquiries,...

We are a recruitment firm committed to helping individuals achieve their career goals by helping them get opportunities for employment.The RoleCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting...

General Duties Responsible in the proper and timely handling of daily frontline transactions. Detailed Duties DUTIES AND RESPONSIBILITIES 1. Handle special accounts and escalated concerns from the Supervisors 2. Coordinate with other concerned units in resolving clients concerns and escalate critical issues to CCC Manager or CSDH 3. Monitor client's queuing...

General Duties Responsible in the proper and timely processing and close monitoring of buyer requests from receipt to implementation. Detailed Duties 1. Obtain account history relevant to approvers. 2. Coordinate with the client and/or seller regarding the request whenever necessary. 3. Keep clients updated with their request. 4. Analyze client's request and...

General Duties 1. Responsible in the proper and timely handling of client's concern received via Email. 2. Willing to render Over Time on weekdays and weekends. Detailed Duties 1. Review and closely monitor the performance of CSAs vis--vis target (KPI) 2. Be readily available to answer questions from Customer Service Assistants 3. Review CSAs' drafts and...

'Customer Service Agent / With 30k Signing BonusCSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.QualificationsWork...

Nezda is seeking for passionate individuals to join our team as Customer Service Representatives in Iloilo City. This role offers excellent earning potential. Qualifications: Bachelor's Degree (any course) with or without experience High School (HS) graduates, Senior High School (SHS) graduates, and College undergraduates with at least 6 months of BPO...

JOB SUMMARYThe Training Manager, will play a pivotal role in developing and nurturing talent within our customer service team. The focus will be on designing and facilitating tailored training programs, equipping representatives with the skills needed to deliver exceptional service. Additionally, the Training Manager will actively support the implementation...

General Duties Responsible in overseeing his/her team in processing buyer's requests in an accurate, timely & competent manner. Detailed Duties DUTIES AND RESPONSIBILITIES 1. Review and analyze case history of buyer's request and provide recommendation to approvers. 2. Ensure that CRFAs are updated with the company policies and procedures relevant to...

General Duties Responsible in overseeing his/her team in processing buyer's requests in an accurate, timely & competent manner. Detailed Duties 1. Review and analyze case history of buyer's request and provide recommendation to approvers. 2. Ensure that CRFAs are updated with the company policies and procedures relevant to processing buyer's requests, and...

Job Responsibilities:provide excellent customer service to existing clientsanswer customer support callsupdate client database whenever necessarypromote other products & services whenever necessaryJob Qualificationswith or without call center experiencehigh school diploma or equivalent; additional education or training in customer service is a...