Customer Service Supervisor

General Duties Answers/responds to the concerns, complaints, queries of Chinese/Filipino residents, tenants, and units owners that were received by the Property Management through phone calls and emails Responds or provides feedback to the Chinese/Filipino clients within 24 hours through proper coordination with the concerned personnel and department Assists...

General Duties 1. Responsible in the proper and timely handling of client's concern received via Email. 2. Willing to render Over Time on weekdays and weekends. Detailed Duties 1. Review and closely monitor the performance of CSAs vis--vis target (KPI) 2. Be readily available to answer questions from Customer Service Assistants 3. Review CSAs' drafts and...

General Duties Responsible in the proper and timely handling of daily frontline transactions. Detailed Duties DUTIES AND RESPONSIBILITIES 1. Handle special accounts and escalated concerns from the Supervisors 2. Coordinate with other concerned units in resolving clients concerns and escalate critical issues to CCC Manager or CSDH 3. Monitor client's queuing...

Job Description Handle a high volume of incoming and outgoing customer calls professionally and efficiently. Provide accurate information and assistance to customers, addressing their inquiries, concerns, and requests. Follow established call center procedures and scripts to maintain consistency in communication.Document all customer interactions, including...

About the job ADVISORY SERVICES (Supervisor: Governance, Risk and Compliance)ADVISORY SERVICES (ENTERPRISE RISK SERVICES)Governance, Risk and Compliance Services Supervisor - 4 Full time PositionsQualifications: Graduate of Bachelors Degree in Accountancy, Internal Auditing, Management Accounting or the equivalent Preferably with a CPA or with certifications...

Qualifications Associates or bachelor's degree. 2 years' experience of Production Supervisor or other similar position. With background in warehouse and inventory. Excellent written and verbal communication skills. Proficiency in MS Office. Organizational and leadership abilities. Communication and interpersonal skills. OSHA safety certification, certified...

This is a full-time on-site Operations Supervisor role located in Quezon City. The Operations Supervisor will be responsible for overseeing the day to day operations of the cleaning team, including scheduling, training, and supervising cleaning staff, managing budgets, and ensuring customer satisfaction.QualificationsSupervisory Skills and Operations...

Responsibilities Include Management of day-to-day operations and process flow Management of blue-collar line staff Ensuring compliance to standards (e.g. service process & output, chemical usage quantities) Contributing to the achievement of company sales targets Daily on-site interface and interaction with clients and customers Updating and corresponding...

Job DescriptionPosition: US-CAN Customer Service Supervisor  Unicityis a global leader in the health and wellness industry pursuing the advancement of nutritional science. Through our commitment to research, education, and development of new formulations that meet current and growing health concerns, Unicity improves the quality of people's lives by...

Manage, train, and monitor team members and team leads.Direct and assign employees as needed to ensure all aspects of quality product or service delivery.Monitor employee compliance with operational standards, along with other department and company policies and practices.Manage and make appropriate adjustments to staffing levels, inventory levels, and...

Warehouse Supervisor with at least 2 years experience.Supervises warehouse personnel in the performance of day to day activities.Ensures efficiency of warehouse operations from start (receiving) to end (issuance or withdrawal) in in-house and outside warehouses.Establishes and implements Good Warehousing Practices such as proper stacking height, cleanliness...

Overview Our client is looking for aCustomer Experience Coordinatorto join our growing team. A successful candidate for this role is a 'people person' who shows enthusiasm for our brand, is highly organized and able to work both independently and as a contributing member of the Hoffmann Brothers Customer Experience Team. They will take a professional...

Customer Service Associate (Mandarin or Fookien)OperationsPurpose of the RoleAs a Customer Service Associate, you will represent the company by answering queries, providing resolution, facilitating hand-offs and conveying relevant updates on customers concerns from various channels within service level standards and in line with the achievement of...

Job Function:Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).ResponsibilitiesOperate POS Machine and In-House SoftwareRecord merchandise return and handle...

Position Summary:The Admin Supervisor maintains the smooth and efficient operations in company premises. This encompasses monitoring of facilities, proposing and implementing standards of safety and sanitation, and managing of day-today activities within the company building. They also coordinate with the various departments, as well as supervise the...

Description :Use of various strategies and tools to provide effective solutions to customer's concernsCommunicating with clients, engineers, sales, and other technicians to ensure that services are delivered effectivelyMonitoring equipment and machinery performance and developing preventive maintenance measuresConducting quality assurance and safety checks...

:Use of various strategies and tools to provide effective solutions to customer's concernsCommunicating with clients, engineers, sales, and other technicians to ensure that services are delivered effectivelyMonitoring equipment and machinery performance and developing preventive maintenance measuresConducting quality assurance and safety checks on all...

TITLE: Customer Service AssociateCompanyGlobal Rescue is the world's leading membership organization providing integrated medical, security, intelligence and crisis response services to consumers, enterprises and governments. Founded in 2004 Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to...

About the job Customer Service TrainerJob Summary:As a Customer Service Trainer, your primary responsibility is to design,implement, and deliver effective training programs for customer service agents.This roleinvolves facilitating training sessions, assessing performance, and contributing to theongoing development of the customer service team.Scope and...

Company DescriptionXTS BPO is a leading provider of business process outsourcing (BPO) services with over seven years of experience in delivering high-quality BPO services to clients around the world. The company is headquartered in Cebu City, Philippines, with additional offices in Dumaguete and India. XTS BPO offers a wide range of solutions to businesses...